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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 33 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record · 2 findings in latest survey
Marshall Manor Nursing Home has a middle-range Medicare overall rating. Strengths include effective rehabilitation therapy programs. Some reviewers note concerns about serious medical and medication management errors (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Marshall Manor Nursing Home receives highly polarized feedback, with some families praising the rehabilitation services and staff dedication, while others report severe concerns regarding medical safety and neglect. Critical incidents involving medication errors and delayed response times for basic care needs contrast sharply with positive testimonials from those who experienced successful recovery. Families should be aware of these significant inconsistencies in care quality before choosing this facility.
Quality Themes
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Concerns
Rating Trends
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Distribution · 36 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My mom almost died from being given insulin without checking her sugar. Her sugar got so low she was unconscious.”
“My husband spent over 6 weeks at Marshall Manor rehabilitation center with a broken bone in his hip, the staff and PT’s were extremely concerned, professional and wonderful with his therapy.”
“She was bed bound and had to push the nurse call button for assistance to use the bathroom. Once it was an HOUR before anyone came to help her.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Marshall Manor shows a pattern of recurring fire safety issues, with sprinkler system deficiencies appearing in both 2019 and 2023 surveys, suggesting these problems may persist despite reported corrections. The facility has also had issues with resident care planning and food safety. While all deficiencies were reportedly corrected and none triggered by family complaints, the repeated fire safety violations warrant attention during any visit.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Marshall Manor Nursing Home
for profit
Preston Health Services
5 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 5 (Chain ratings tied)
Owners
Walker, James
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
33 reviews from families & visitors
Official Website
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