Marquis Centennial Post Acute Rehab
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and rehab outcomes, making it a strong candidate for post-surgical recovery. However, given the serious reports regarding communication during medical emergencies, we strongly advise families to establish a clear, documented communication plan with the nursing administration upon admission.
Google Reviews
Google Reviews
23 reviews on Google“Marquis Centennial Post Acute Rehab receives polarized feedback, with many patients praising the effectiveness of the physical and occupational therapy teams and the cleanliness of the facility. However, serious concerns have been raised regarding communication during medical emergencies and the responsiveness of nursing staff to patient needs. Families should carefully weigh the positive reports of recovery success against the critical incidents involving lapses in medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Clean and well-maintained facility
- Compassionate and friendly nursing staff
- Engaging activities for memory care residents
Concerns
- Poor communication and delayed response during medical emergencies (mentioned by 2 reviewers)
- Inconsistent quality of nursing care and responsiveness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's strong reputation for physical and occupational therapy, how do you integrate these services into a resident's daily routine?
- 2I noticed that the facility has a 5-star staffing rating; how does this high level of staffing help you maintain consistent communication with families regarding a loved one's care?
- 3What protocols do you have in place to ensure that family members receive timely updates and clear communication during urgent medical situations?
- 4Since medication management is a critical part of post-acute care, could you walk me through your process for ensuring accuracy and safety for new residents?
- 5I saw that you engage with feedback online; how do you use input from families to continuously improve the quality of care provided here?
- 6What are some of the most popular activities for residents in your memory care program, and how do you encourage participation?
Personalized based on this facility's data
Key Review Excerpts
“The staff were amazing and went out of their way to make the recovery process as smooth as possible. There is a lot of physical and occupational therapy which helped me transition from a wheelchair to walking with a cane.”
“I appreciate the personalized care given to my mother in the Memory Care unit. She is engaged throughout the day with caring people and interesting activities (not just coloring).”
“I got up there to discover she had had a stroke. The CNA noticed it at 6 that morning. Nobody called me or did anything.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
5
measures
7
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies across three surveys, with families filing complaints that triggered investigations into accident hazards and abuse prevention. The most frequent problem areas involve fire safety systems, infection control, and food safety, with many issues reappearing across multiple inspections despite reported corrections. While all deficiencies show correction dates, the persistent recurrence of similar problems suggests ongoing compliance challenges that families should carefully consider.
Mar 24, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 22, 2025Routine9
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
May 3, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 3, 2024Routine12
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Mar 1, 2023Routine14
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Federal Penalties
Fine
May 3, 2024
$10,033
Ownership & Operations
Who Operates This Facility
Marquis Centennial Post Acute Rehab
for profit
Chain Affiliation
Marquis Companies
15 facilities nationwide
Chain avg rating: 4.0/5 · Rank 5 of 15 (Best)
Ownership & Management
Owners
Marquis Companies I, INC
Owner · Organization
Fogg, Phillip
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit marquiscompanies.com
Medicare data downloads
Original nursing home datasets
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