Marina Pointe Healthcare & Subacute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 97 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (17 vs median 13.0)
Below average in CA · Below recommended RN staffing · Above recommended total nurse staffing · Below chain average · No penalties on record
What this means for your family
This facility is an excellent choice for patients requiring intensive wound care or physical rehabilitation, as their clinical success stories are remarkable. However, families must be vigilant about staffing levels during nights and weekends, and should proactively demand regular communication to ensure care plans are being followed.
Google Reviews
Google Reviews
97 reviews on Google“Families looking for specialized wound care and rehabilitation will find highly skilled clinical teams, with multiple reviewers praising the success of wound healing and physical therapy. However, there is a significant pattern of serious concerns regarding understaffing, neglect, and poor communication, particularly during night shifts and weekends.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional wound care and rehabilitation services
- Compassionate and professional nursing staff
- Clean and well-maintained facility
- Helpful administrative and admissions staff
Concerns
- Understaffing and skeleton crews during overnight/weekend shifts (mentioned by 2 reviewers)
- Difficulty reaching the facility via telephone (mentioned by 2 reviewers)
- Instances of patient neglect and lack of compassion (mentioned by 5 reviewers)
- Poor communication with family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 77 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, often naming specific staff members mentioned by the reviewer. For negative reviews, the response pattern shifts to a professional, solution-oriented approach that invites direct communication with management.
Questions for Your Tour
- 1I've heard wonderful things about your wound care and rehab services; could you tell me more about how your clinical team manages specialized care for residents?
- 2How does the nursing team ensure that medication management is handled accurately and consistently throughout the day and night?
- 3What is the best way for our family to stay in regular contact with the staff and receive updates on our loved one's well-being?
- 4Since we want to make sure we can reach you easily, what is the most reliable way to get in touch with the nursing station or administration outside of regular business hours?
- 5How does the facility manage staffing levels during the overnight and weekend shifts to ensure residents always have attentive care?
- 6What kind of daily activities or social programs do you have planned to keep residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“I transferred my father to Marina Point Healthcare & Subacute from another nursing home in Inglewood in August 2025. He had a severe wound on his foot and Torrance Memorial Hospital told me amputation was the only option. I am grateful to say the wound care team at Marina Point proved that wrong.”
“The facility was clean, well-maintained, and had a calm, welcoming atmosphere. The staff we met were warm, professional, and genuinely compassionate.”
“Been a patient over 2 years,..place has never been worse,..no social worker!!?,... skeleton crew..overnight,..feel sorry for the great over-worked under-paid nurses,...”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with pressure sores (bedsores)
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who were physically restrained
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 80 deficiencies across 14 surveys, with 13 complaint-triggered violations indicating families have reported problems. The most recurring issues involve accident prevention and safety hazards, medication management errors, and resident rights violations. Problems appear to persist across multiple surveys, with recent deficiencies in 2025 showing ongoing safety and medication concerns despite previous corrections, suggesting systemic issues that families should carefully evaluate.
Mar 27, 2026Complaint5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 5, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 2, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 28, 2025Complaint2
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
May 7, 2025Complaint1
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Feb 21, 2025Routine19
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Ownership & Operations
Who Operates This Facility
Marina Pointe Healthcare & Subacute
for profit
Chain Affiliation
Aspen Skilled Healthcare
35 facilities nationwide
Chain avg rating: 3.5/5 · Rank 32 of 34
Ownership & Management
Owners
Acsb LLC
Owner · Organization
Jacaranda Healthcare Group LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
97 reviews from families & visitors
Official Website
Visit marinacare.com
Medicare data downloads
Original nursing home datasets
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