Maplewood of Sauk Prairie
Strong Medicare quality ratings; families often praise highly skilled and dedicated rehabilitation therapy team. Still worth an in-person visit.
based on 32 Google reviews
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What this means for your family
Maplewood is highly regarded for its physical therapy and rehab outcomes, making it a strong candidate for post-surgical recovery. However, given the recurring reports of missing items and concerns regarding staff temperament, we recommend families maintain a presence, label all personal belongings, and monitor interactions closely.
Google Reviews
Google Reviews
32 reviews on Google“Maplewood of Sauk Prairie receives high praise for its rehabilitation services, with many patients noting successful recoveries and compassionate, skilled therapy teams. While long-term care families often highlight a warm, family-like atmosphere, there are recurring, serious concerns regarding staff conduct, potential theft of personal items, and occasional lapses in patient care quality.”
Quality Themes
Tap a score for detailsStrengths
- Highly skilled and dedicated rehabilitation therapy team
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong communication with families regarding patient status
Concerns
- Allegations of staff being condescending or short-tempered with residents (mentioned by 2 reviewers)
- Reports of personal items going missing from resident rooms (mentioned by 2 reviewers)
- Understaffing and inadequate patient care/nutrition (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's focus on rehabilitation, how do you integrate the therapy team's goals into the daily care routine for residents?
- 2I noticed the facility has a strong reputation for communication; what is your standard process for updating families on changes in a resident's health or care plan?
- 3How does your leadership team foster a supportive and patient environment for staff to ensure that every resident feels treated with kindness and respect?
- 4What security measures or inventory protocols do you have in place to help ensure that a resident’s personal belongings remain safe and accounted for?
- 5With 107 residents, how do you ensure that individual nutritional needs and preferences are consistently met during mealtimes?
- 6Could you walk me through your protocol for handling medical emergencies, especially during evening or weekend hours when staffing levels might shift?
Personalized based on this facility's data
Key Review Excerpts
“The staff was outstanding! From the kitchen staff to the nurses to the therapists who helped me get my life back. I am now living a productive and pain free life.”
“It was very clear that everyone had been trained in dementia care, which is so important. I knew that he was in the right place when I heard laughter in the halls...if the staff is happy it's a very good sign.”
“The staff noticed problems with my father while he was visiting. He has since been diagonsised with dementia. Thank you for caring for patients and family.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
3
measures
6
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of repeated safety violations and multiple families have filed complaints triggering federal investigations. The most frequent issues involve fire safety and smoke barriers, food safety and nutrition services, and building exits and safety systems. Problems persist across multiple years with some deficiencies recurring three times, and two critical safety issues remain uncorrected as of recent inspections.
Feb 12, 2026Routine12
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Nov 13, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Feb 17, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Sep 26, 2024Routine9
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jun 20, 2024Complaint2
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Jan 10, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Maplewood of Sauk Prairie
for profit
Ownership & Management
Owners
Nursing Homes Company
Owner · Organization
Benish, Ron
Owner
Ecker, Carole
Owner
Galarnyk, Gregory
Owner
Galarnyk, John
Owner
Kraemer, Kevin
Owner
Melli, Joseph
Owner
Reuschlein, Steven
Owner
Snyder, Michaeline
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit maplewoodsaukprairie.com
Medicare data downloads
Original nursing home datasets
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