Maplewood Nursing Home INC
Strong Medicare quality ratings; families often praise warm, attentive nursing and aide staff. Still worth an in-person visit.
based on 34 Google reviews
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What this means for your family
Maplewood is highly regarded for its compassionate staff and resort-like environment, making it a strong candidate for long-term care. While the vast majority of families are very satisfied, we recommend having a clear, written conversation with administration regarding end-of-life care and hospice protocols to ensure your expectations align with their services.
Google Reviews
Google Reviews
34 reviews on Google“Maplewood Nursing Home Inc receives overwhelmingly positive feedback for its compassionate staff, high-quality dining, and engaging activity programs. Families frequently highlight the facility's cleanliness and the genuine, attentive care provided by nurses and aides. While almost all reviews are glowing, a small minority of negative experiences suggest potential gaps in communication or end-of-life care expectations.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and aide staff
- High-quality, varied dining options
- Clean, well-maintained, and attractive facility
- Active and engaging recreation programs
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that Maplewood has earned a 5-star rating for staffing, how do you ensure that level of personalized attention is maintained for each resident throughout the day?
- 2I noticed that the facility has had a few state violations over the past year; could you walk me through the steps you’ve taken to address those and prevent them from recurring?
- 3The dining program receives a lot of praise for its variety—how do you accommodate residents who have specific dietary restrictions or preferences while keeping meals engaging?
- 4It is great to see that the leadership team is active in responding to feedback online; how do you typically incorporate family input into the daily operations and care planning here?
- 5With your active recreation program, what are some of the most popular activities that help residents build connections with one another?
- 6Since the facility maintains a high CMS health inspection rating, what specific protocols do you have in place to ensure ongoing safety and medical oversight for residents with complex health needs?
Personalized based on this facility's data
Key Review Excerpts
“I see aides, nurses and volunteers squatting to talk to the residents in wheelchairs at eye level. I see residents being hugged and kissed by aides and nurses.”
“The facility is gorgeous, with waterfalls at each entrance, fresh cut flowers on display and wonderful food. The staff is conscientious - they actually care - and many of them have been there for several years.”
“The nursing and therapy staff simply can't be beat. They are kind, hardworking, compassionate and keep in close touch with me.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents who fell and were seriously hurt
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Maplewood Nursing Home has ongoing issues with electrical systems and emergency power that persist across multiple surveys, appearing in 2022, 2024, and 2025 inspections. The facility also shows recurring problems with fire safety systems, medication management, and dietary services. While all deficiencies were reportedly corrected, the pattern of repeated electrical and safety violations raises concerns, and families have filed complaints leading to citations for vaccination policies, resident notification rights, and nurse staffing transparency.
May 23, 2025Routine7
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Mar 13, 2024Complaint3
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Mar 13, 2024Routine2
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jun 3, 2022Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Ownership & Operations
Who Operates This Facility
Maplewood Nursing Home INC
for profit
Ownership & Management
Owners
Chambery, Gregory
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit visitmaplewood.com
Medicare data downloads
Original nursing home datasets
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