Mapleton Post Acute
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 55 Google reviews

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What this means for your family
While some families report excellent care from dedicated staff, there is a concerning pattern of reports regarding neglect, slow response times, and unprofessional management. If you are considering this facility, we strongly recommend conducting an unannounced visit to observe staff responsiveness and cleanliness, and specifically asking about their protocols for handling patient falls and call light monitoring.
Google Reviews
Google Reviews
55 reviews on Google“Mapleton Post Acute receives highly polarized feedback, with many families praising the compassionate, long-term staff and dedicated care, while others report severe concerns regarding patient safety and neglect. While some visitors find the facility clean and welcoming, multiple negative reviews cite issues with call light response times, poor food quality, and unprofessional management. Families should be aware that the facility is an older building with limited accessibility features and inconsistent service quality.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Responsive physical therapy team
- Welcoming environment for visitors
- Strong, long-term staff retention in some departments
Concerns
- Slow or ignored call light response times (mentioned by 3 reviewers)
- Poor food quality and dining experience (mentioned by 4 reviewers)
- Unprofessional or dismissive management/nursing leadership (mentioned by 4 reviewers)
- Facility cleanliness and maintenance issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 59 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that call light response times are a priority for our family, what is your current protocol for ensuring residents receive timely assistance when they need help?
- 2We understand that dining is a major part of daily life; what steps are you taking to improve the food quality and the overall dining experience for residents?
- 3With a 2/5 rating in health inspections, what specific improvements or changes has the leadership team implemented recently to address those findings?
- 4How does your nursing leadership team maintain open communication with families, and what is the best way for us to stay updated on our loved one's care?
- 5I noticed some feedback regarding facility maintenance; could you show us how you manage the cleanliness and upkeep of the resident rooms and common areas?
- 6Since your team has strong retention in some departments, how do you ensure that those experienced staff members are actively involved in training and mentoring newer employees?
Personalized based on this facility's data
Key Review Excerpts
“The CNAs, which have the most difficult tasks, are caring and careful with Mark. The physical therapists are particularly helpful and thoughtful, while the administrative staff is responsive and professional.”
“I smoke outside and they leave the windows open and some man fell out of his bed and was screaming for help for 20 minutes the nurse came and he said I fell out of my bed and she literally yelled AGAIN??”
“My Mom stayed at Mapleton for skilled nursing after her hospital visit. She was there about ten days in December 2023. She said that everyone who worked there was wonderful, the nurses were terrific, the food was plentiful, the exercise classes were good.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about this facility, resulting in serious deficiencies including inadequate pain management and medication errors. The facility shows persistent problems with medication management, fire safety systems, and care quality across multiple surveys from 2019 to 2024. While all cited deficiencies have correction dates, the recurring pattern of medication and safety violations suggests ongoing operational challenges that families should carefully consider.
Jun 17, 2025Complaint2
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Dec 5, 2024Routine14
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Dec 5, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Mar 19, 2024Complaint3
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Jun 29, 2023Routine26
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Aug 29, 2019Routine15
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Sep 25, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 15, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Feb 10, 2025Follow-up
*** CITATION TEXT NOT FOUND *** A document revisit was completed with all deficiencies being corrected. No other deficiencies were cited and no response is needed.
Jan 28, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Dec 31, 2024Routine
Based on a record review it was determined that the facility failed to maintain the fire alarm system components and devices in accordance with the Life Safety Code Section 9.6 and NFPA 72.1 No semi-annual fire alarm report2 Breaker lock fire panelNFPA 101, Section 9.6.1.5* To ensure operational integrity, the fire alarm system shall have an approv.. Based on observation and record review during the survey, it was determined that the facility failed to maintain emergency power systems in accordance with Section 9.1.3 of the Life Safety Code and the referenced NFPA 110, Standard for Emergency and Standby Power Systems Chapter 8.1. Missing monthly December 8.4.1* EPSSs, including a.. Based on observation and staff interviews during record review, it was determined that the facility failed to maintain Fire/smoke doors in accordance with Life Safety Code NFPA 101 8.3.3.1 and 19.2.2.2.10.2.1 Boiler room penetration2 Walk-in freezer room exterior fire door doesn ' t close3 Break room self closer to the conference room (2)NFPA 101 8... Based on observation and staff interviews, it was determined that the facility failed to arrange and maintain the means of egress in accordance with Life Safety Code Section 19.2 and Chapter 7. 1 storage in means of egress basement west2 Ramp northeast ramp greater than ½ inch drop 19.2.3 Capacity of Means of Egress.19.2.3.1 T.. Based on observation, it was determined that the facility failed to maintain the kitchen hood suppression system as required by NFPA 96. 1.Semi Annual Hood Inspection | Only 8/13/24 report available for review | no previous report availableNFPA 96 11.2.1* Maintenance of the fire-extinguishing systems and listed exhaust hoods containing a consta.. During the survey, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101 (2012) and NFPA 90A (2012). This was evidenced by:1. Evaporative cooler use turned corridors into a plenum.NFPA 101 9.2.1 Air-Conditioning, Heating, Ventilating Ductwork, and Related Equipment. Air-conditioning, h.. Fire drill, not varied times. Corrected the following 12-month schedule on-site. INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).This survey was conducted on December 31, 2024, for compliance with the National Fire Protection Association (NFPA 101.. STANDARD is not met, as evidenced by observation and staff interviews during the survey. It was determined that the facility failed to maintain sprinkler-protected hazardous areas in accordance with Life Safety Section 19.3.2.1. and 9.51 The laundry chute door shall be fire-rated.2 The laundry chute has not been inspected since 20239.5.1.2 Inlet o.. Through observation during the documentation review, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, 25, and 13.1 Check dry barrel heads aged over 10 years in 20132 pendant head are being used as upright in the kitchen3 Corroded head shower south4 Painted head in room 29.. Through observation during the survey, it was determined that the facility failed to meet the Combustible Decorations requirements in accordance with NFPA 101, 19.7.5.6.The couch in the front lobby is not fire-ratedLife Safety Code Section 19.7.5.1 Draperies, curtains, and other loosely hanging fabrics and films serving as furnishings or decorations .. Through observation during the survey, it was determined that the facility failed to meet the exit signage requirements in accordance with NFPA 101, 19.2.10.1. This was evidenced by:1) The kitchen exit needs exit signs. 7.10.9.1 Inspection.Exit signs shall be visually inspected for operation of the illumination sources at intervals not to e..
Dec 5, 2024Complaint
A recertification survey with complaint #CO38400 was completed on 12/2/24 to 12/5/24. Five deficiencies were cited. An Emergency Preparedness survey was conducted from 12/2/24 to 12/5/24. No deficiencies were cited. Based on observation and interviews, the facility failed to ensure all drugs and biological used in the facility were properly stored and labeled in two out of two units.Specifically, the facility failed to:-Ensure medications that were self administered were stored securely at the bedside for Resident #33;-Ensure a medication storage room was securely locked;-Ensure medications that were not administered were not left unsecured at Resident #28' s bedside; and,-Ensure medications were not left unattended on medication and treatment carts.Findings include:I. Facility poli.. Based on observations, interviews and record review, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to prevent the development and transmission of disease and infection on two out of two units.Specifically, the facility failed to:-Ensure glucometers were sanitized appropriately between uses; and,-Ensure the resident' s rooms were cleaned in a sanitary manner.Findings include:I. Ensure glucometers were sanitized appropriately between usesA. Professional referenceThe Centers for Disease Cont.. Based on observations, record review and interviews, the facility failed to ensure each resident with limited range of motion received appropriate treatment and services to increase range of motion (ROM) and/or prevent further decrease in ROM for one (#42) of two residents reviewed for restorative services out of 32 sample residents.Specifically, the facility failed to ensure Resident #42 was provided with a restorative nursing program to maintain and/or prevent deterioration of her current level of function and mobility.I. Facility policy and procedureT.. Based on observations, record review and interviews, the facility failed to provide services for three (#39, #22 and #52) of five residents out of 32 sample residents according to professional standards of practice.Specifically, the facility failed to monitor vital signs prior to the administration of a blood pressure medication for Resident #39, Resident #22 and Resident #52.Findings include:I. Professional referenceAccording to Khashayar, F., Arif, J. (2023). Beta Blockers. Stat Pearls. National Library of Medicine, was retrieved on 12/9/24 from https://www.ncbi.nlm.nih.g.. Based on record review and interviews, the facility failed to develop and implement an effective discharge plan for two (#128 and #125) of three residents reviewed for discharge planning out of 32 sample residents.Specifically, the facility failed to provide an appropriate discharge planning process for Resident #128 and #125. Findings include:I. Facility policy and procedureThe Discharge Planning policy and procedure, not dated, was provided by the nursing home administrator (NHA) on 12/5/24 at 11:08 a.m. It read in pertinent part, "It is the policy of this facility that disc..
Oct 24, 2024ComplaintCleanReport
No deficiencies found during this inspection.
May 15, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Mapleton Post Acute
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 149 of 328
Ownership & Management
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit mapletoncare.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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