Mapleton Community Home
Strong Medicare quality ratings; families often praise warm and caring nursing staff. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
While some families report positive rehabilitation outcomes, the recurring reports of slow response times to call lights and poor communication are significant red flags. We strongly recommend visiting the facility during off-hours or weekends to observe staff responsiveness firsthand before making a decision.
Google Reviews
Google Reviews
9 reviews on Google“Mapleton Community Home receives highly polarized feedback, with some families praising the staff's warmth and rehabilitation services while others report significant neglect. Critical concerns include excessive wait times for call lights, poor communication between staff shifts, and substandard food quality. Prospective families should be aware of these inconsistencies in basic care and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Warm and caring nursing staff
- Effective rehabilitation and speech therapy
- Personalized room environments
Concerns
- Excessive wait times for call light assistance (mentioned by 2 reviewers)
- Poor communication between staff shifts and with families (mentioned by 2 reviewers)
- Poor food quality and long meal service delays (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is active in responding to feedback online; how do you currently share updates or coordinate care plans with families to ensure everyone stays on the same page?
- 2When a resident needs assistance, what is the process for monitoring and prioritizing call lights to ensure timely support?
- 3I understand dining is a big part of daily life; what steps are you taking to improve the meal service experience and the quality of the food provided?
- 4How do you ensure that information regarding a resident's daily needs or health status is effectively passed along during shift changes?
- 5Could you walk me through the daily activity schedule and how you help residents personalize their living spaces to feel more at home?
- 6Given your focus on rehabilitation, what is the protocol for handling sudden medical changes or emergencies during the evening and weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“Despite the health and safety protocols in place, the staff still provided outstanding care including speech and physical therapies.”
“Takes up to 30 minutes for help to come and assist with bathroom needs, sometimes resident aren't dressed in morning, hair combed/teeth brushed.”
“When she put her call light on it took them anywhere from 45 minutes to an hour to come see what she needed”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Mapleton Community Home shows recurring issues with infection control appearing across all three surveys, alongside repeated problems with safety hazards and pressure sore prevention. The facility has also had deficiencies in resident assessments and care planning. While all violations have been corrected according to records, the pattern of recurring infection control and safety issues suggests ongoing challenges with maintaining consistent standards.
Aug 20, 2025Routine7
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 10, 2024Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Sep 21, 2023Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ownership & Operations
Who Operates This Facility
Mapleton Community Home
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit mapletoncommunityhome.com
Medicare data downloads
Original nursing home datasets
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