Assisted Living

Maple Spring of Anchorage

Name: Public quality & inspection record for Maple Spring of Anchorage
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on Maple Spring of Anchorage. Call, tour, and ask to meet current residents' families — your own impression matters most.

11150 Sukdu Way, Bayshore / Klatt · Anchorage, AK 99515|Reported capacity: 135|Licensed & active

Google rating

3.4/5

based on 16 Google reviews

(907) 561-9200 Directions Website

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What this means for your family

Every family's needs are unique. We encourage you to visit Maple Spring of Anchorage in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.

Google Reviews

17 public Google reviews available

Maple Springs of Anchorage presents a stark divide in resident experiences, with some families praising the modern, beautiful facility and engaging activities, while others report severe concerns regarding neglect and poor management. Critical allegations include medication errors, lack of safety protocols, and instances of residents being left in soiled conditions. Families considering this facility should weigh the aesthetic appeal against serious reports of inconsistent care and communication.

Quality Themes

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Strengths

Beautiful, modern facility design
Engaging daily activity programs
High-quality dining options

Concerns

Neglect and poor quality of care (mentioned by 4 reviewers)
Poor management and staff attitude (mentioned by 2 reviewers)
Lack of safety and security protocols (mentioned by 2 reviewers)

Rating Trends

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Distribution · 17 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the beautiful design of the common areas, how do you ensure that the high standards of cleanliness and maintenance are consistently met throughout the resident living spaces?
2Could you walk me through your current protocols for medication management and how you ensure accuracy and timely delivery for residents?
3With a capacity of 135 residents, what specific steps does your management team take to foster open, proactive communication with families regarding their loved one's daily well-being?
4I’ve heard great things about your activity programs; how do you tailor these daily engagements to ensure they remain inclusive and accessible for residents with varying levels of care needs?
5How does your leadership team support and train staff to ensure that every resident receives attentive, personalized care and feels truly supported throughout the day?
6What are your specific safety and security protocols for residents, and how do you handle medical emergencies or urgent health needs during evening and weekend hours?

Personalized based on this facility's data

Key Review Excerpts

“Hear so many stories of neglect, elders being mishandled, left in their soiled briefs. I'm a caregiver for a resident here and highly wouldn't recommend your loved one to come here.”

Professional caregiver · 2023★☆☆☆☆

“First off, zero safety protocol. I don’t know how it’s supposed to be but most times when I visited my mother no one was at the front desk checking to see who was coming and going.”

Resident's family member · 2024★☆☆☆☆

“This is a beautiful new facility with a warm, welcoming environment. The staff here genuinely cares for the happiness and well being of the residents.”

Family member · 2022★★★★★

Source: 17 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

Msm Anchorage, LLC.

Administrator

Heather Gagliardi

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(907) 561-9200

maplespringsliving.com

heather@maplespringsliving.com

11150 Sukdu Way

Anchorage, AK 99515

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References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

16 reviews from families & visitors

Official Website

Visit maplespringsliving.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.