Maple Ridge Assisted Living Community
Families consistently rate this highly — reviewers highlight warm, attentive staff members. Schedule a visit to confirm the fit.
based on 17 Google reviews
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What this means for your family
While many families report a warm and engaging environment with a very helpful staff, there are serious, recent concerns regarding room cleanliness and neglect. We recommend touring the facility specifically to inspect the living quarters and asking management how they address staffing shortages to ensure consistent care.
Google Reviews
Google Reviews
17 reviews on Google“Maple Ridge Assisted Living Community receives high praise for its friendly, attentive staff and welcoming environment, with several family members highlighting the personal care provided to their loved ones. However, there are significant concerns regarding cleanliness and neglect, with recent reports of filthy living conditions and a lack of responsiveness from the front desk staff.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive staff members
- Engaging social environment and events
- Accommodating kitchen and dining services
- Experienced and capable leadership
Concerns
- Poor cleanliness and hygiene in resident rooms (mentioned by 2 reviewers)
- Understaffing leading to neglect (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how warm and attentive the staff is here; how do you ensure that level of personal care remains consistent for every resident?
- 2The dining services seem to be a highlight for many families; could you tell us more about how the kitchen accommodates specific dietary needs or preferences?
- 3What kind of social calendar and community events do you have planned to help new residents engage with the group?
- 4Could you walk us through your daily routine for housekeeping and how you ensure resident rooms are kept fresh and tidy?
- 5How is the staffing structured during the evening and overnight hours to ensure residents always have quick access to assistance if they need it?
- 6In the event of a medical emergency or a sudden change in health, what is the protocol for contacting the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“My mother and I remarked frequently on our gratefulness to the staff at Maple Ridge. We appreciated the kind, capable assistance of Jared, Rie, River, Brooke, Lea, Barry, Nicole and several others.”
“This place looks pretty on the outside, but they do NOT care for the loved ones for the price charged. The front desk NEVER helps in any way, and the room is filthy.”
“The director is experienced, emotionally intelligent and gets things done. You couldn’t ask for a better place other than Bonaventure is very stingy and gives the place a lower star.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jul 31, 2025Inspection
A follow-up inspection letter dated 09/25/2025 states that the deficiencies listed were corrected.
Facility failed to ensure staff obtained a food worker card issued by the local health jurisdiction within 14 days of employment.
Facility failed to ensure character, competence, and suitability (CCS) reviews were completed prior to staff providing unsupervised access to residents.
Facility failed to ensure background check authorization forms were submitted within one business day of hire for 4 of 6 staff.
Facility failed to ensure valid national fingerprint background checks were completed for 4 of 4 staff reviewed.
Facility failed to ensure staff completed required orientation, 70-hour basic training, dementia/mental health specialty training, CPR/first aid, annual continuing education, and DOH credentialing within required timelines.
Facility failed to ensure 3 of 4 staff received TB skin testing within three days of employment.
Jun 24, 2025Fire11Report
Follow-up inspection on 07/28/2025 indicated all violations noted during previous inspection were corrected.
Facility failed to prohibit smoking, vaping, or similar activities within 25 feet of entrances, exits, windows, and vents.
Gas appliances on casters in the kitchen are not limited by a restraining device.
Facility unable to provide documentation for the annual servicing of the emergency generator.
Multi-plug adapter without overcurrent protection in use in the library behind the TV.
Facility unable to provide documentation that annual fire door inspection was completed.
CO2 cylinders in the kitchen are not properly secured.
Extension cord used as permanent wiring in the library behind the TV.
Missing documentation for semi-annual kitchen suppression system servicing; 3 protective caps missing from discharge nozzles.
Missing documentation for 12 planned/unplanned fire drills in the previous 12 months; specific shifts missing in quarter 1.
Facility unable to provide documentation for semi-annual hood cleaning.
Missing documentation for monthly maintenance; multiple fire extinguishers due for 6-year testing.
Aug 27, 2024Fire
As of the 08/27/2024 follow-up, all violations noted during previous inspections were reported as corrected. However, the report indicates items 2 and 8 (Owner Responsibility and Emergency Power Systems) remain unresolved as of the last status update in the documents.
Facility unable to provide documentation for annual fire door inspection (noted 06/26/24); marked corrected 08/08/24.
Missing documentation for annual generator service, weekly inspections, monthly load testing, and fuel quality test.
Facility unable to provide documentation for semi-annual hood cleaning (noted 06/26/24); marked corrected 08/08/24.
Facility unable to provide documentation for semi-annual kitchen suppression system servicing (noted 06/26/24); marked corrected 08/08/24.
Missing documentation for required twelve fire drills across various shifts (noted 06/26/24); marked corrected 08/08/24.
Facility unable to provide documentation that annual fire resistance rated construction material inspection has been completed.
Missing annual fire alarm test documentation, FACP blocked by storage, and system in trouble status (noted 06/26/24); marked corrected 08/08/24.
12x40 inch hole in ceiling of room 326 and two penetrations in maintenance office (noted 06/26/24); marked corrected 08/08/24.
Laundry room CO alarm failed test (noted 06/26/24); marked corrected 08/08/24.
Sep 12, 2023Fire10Report
All violations noted during previous inspections have been corrected as of 09/12/2023.
Open junction boxes and electrical outlets without or with broken faceplates observed.
Extinguishers needed service and maintenance records were missing.
Excessive and unsecured oxygen and CO2 cylinders.
Facility failed to provide documentation for semi-annual hood cleaning.
Missing annual fire alarm documentation and smoke detector covered by rubber glove.
Failed to complete 12 required fire drills; multiple shifts missing documentation.
Fire-rated door would not close and latch automatically.
Missing documentation for monthly carbon monoxide detector testing.
Kitchen suppression nozzles not aimed properly and lacked service documentation.
Generator E-stopped, missing inspection documentation, and ATS 2 control screen inoperative.
Aug 7, 2023Fire
Inspection conducted regarding a kitchen grease fire complaint (Ref #87779) which occurred on 06/27/23. The sprinkler system did not activate; no injuries reported.
The ABC and K-type fire extinguishers in the kitchen were used during a grease fire and require servicing.
Aug 4, 2023Investigation
A separate cover letter indicates that a follow-up inspection on 2023-10-06 found that this deficiency was corrected.
The facility failed to notify and consult the primary care provider as ordered for one resident regarding excessive weight gain, failing to identify a significant change in condition.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit bonaventuresenior.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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