Maple Manor Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 11 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (9 vs median 4.0)
Bottom 25% in ND · Meets national RN staffing standard · $31,694 in fines
What this means for your family
Maple Manor Care Center is highly regarded for its attentive nursing staff and clean environment, making it a strong candidate for those requiring long-term, hands-on care. Because the available reviews are largely positive but lack detail on daily operations, we recommend scheduling a tour to observe staff-resident interactions firsthand.
Google Reviews
Google Reviews
11 reviews analyzed“Maple Manor Care Center receives consistent praise for its compassionate nursing staff and clean, well-maintained environment. Families of long-term residents highlight the facility's ability to provide high-quality, attentive care for individuals with complex medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Helpful and welcoming to visitors
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given that Maple Manor has a smaller capacity of 45 residents, how does this size allow your team to provide more personalized attention compared to larger facilities?
- 2I noticed the facility is well-regarded for its compassionate staff; what specific training or programs do you have in place to ensure that high level of care remains consistent?
- 3Could you walk me through the steps you are currently taking to address the recent health inspection findings and improve your overall CMS quality rating?
- 4What does a typical daily activity schedule look like for residents to ensure they stay engaged and social throughout the week?
- 5How does your nursing team coordinate with local hospitals or specialists when a resident experiences a sudden change in health or a medical emergency?
- 6Since the facility is praised for being clean and well-maintained, what is your daily protocol for housekeeping and ensuring a comfortable environment for the residents?
Personalized based on this facility's data
Key Review Excerpts
“I am thankful that our community has this home where the nurses reposition him carefully and keep him comfortable.”
“The staff appears to take very good care of the residents. They are helpful for visitors too.”
“Great staff friendly and the place is always clean.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
5
measures
6
measures
4
measures
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents with a long-term catheter
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports triggering 15 of the 24 deficiencies at Maple Manor, indicating ongoing concerns about care quality. The facility has recurring problems with care planning and assessments, food safety and nutrition services, and medication management across all three surveys. While all cited deficiencies show correction dates, the pattern of repeated issues in core care areas suggests persistent operational challenges that families should carefully evaluate.
Sep 10, 2025Complaint6
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 10, 2025Routine3
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Jul 10, 2024Routine6
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Aug 9, 2023Complaint9
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Sep 9, 2025
$31,694
Ownership & Operations
Who Operates This Facility
Maple Manor Care Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit mmcarecenter.com
Medicare data downloads
Original nursing home datasets
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