Maple Hills Skilled Nursing & Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 24 Google reviews
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What this means for your family
The facility is highly regarded for its warm, family-like environment and dedicated staff. Because the majority of recent reviews are brief and lack specific clinical details, we recommend scheduling an in-person tour to observe daily interactions and ask specific questions about your loved one's unique care needs.
Google Reviews
Google Reviews
24 reviews on Google“Maple Hills Skilled Nursing & Rehabilitation is frequently praised for its compassionate, family-oriented staff and peaceful, scenic location in Vinton County. While reviewers highlight the welcoming atmosphere and community engagement, the majority of feedback consists of brief, high-level praise rather than detailed accounts of clinical care or daily operations.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring nursing staff
- Welcoming, family-oriented atmosphere
- Peaceful and scenic natural environment
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It is so wonderful to see how much the staff is praised for being so compassionate and welcoming; how do you foster that family-oriented atmosphere among the team?
- 2Since the facility is nestled in such a beautiful, scenic environment, what kind of outdoor or nature-based activities are available for residents?
- 3With a smaller, intimate community of 42 residents, how do you ensure that each person's specific medical and daily care needs are closely monitored?
- 4What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 5I noticed the team is very engaged with the community online; how does the facility keep families updated on their loved one's well-being and daily progress?
- 6How does the nursing team manage care transitions and ensure that all medical requirements are met consistently throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“What truly sets Maple Hills apart is the staff. They aren’t just caregivers, they’re like family. Their dedication, warmth, and genuine love for the residents are evident in everything they do.”
“Staff here has always been great 👍 with family members and when my child was little stopping by for trunk or treat or other activities during the year.”
“Large rooms, great staff, and fun activities!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning complaint patterns, with families filing 16 reports triggering federal violations across safety, food service, and care planning. Recurring issues include accident prevention failures appearing in seven surveys, food safety and preparation problems across five inspections, and repeated fire safety violations. While the facility corrects deficiencies when cited, the persistent nature of complaints and repeat violations in core areas suggests ongoing quality challenges families should carefully evaluate.
Dec 18, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jun 26, 2025Routine11
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jun 26, 2025Complaint2
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Apr 17, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 2, 2025Complaint4
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 19, 2025Complaint3
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Keep all essential equipment working safely.
Ownership & Operations
Who Operates This Facility
Maple Hills Skilled Nursing & Rehabilitation
for profit
Chain Affiliation
Lionstone Care
22 facilities nationwide
Chain avg rating: 2.6/5 · Rank 8 of 22
Ownership & Management
Owners
Lionstone Als Opco Holdings LLC
Owner · Organization
Kazarnovsky, Solomon
Owner (parent company)
Stein, Abba
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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