Maple Health and Rehabilitation
Strong Medicare quality ratings; families often praise highly effective rehab therapy department. Still worth an in-person visit.
based on 50 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and compassionate nursing care, making it a strong candidate for rehabilitation. However, families should be aware of the conflicting reports regarding management and should conduct an in-person tour to assess the current state of the facility and staff responsiveness for themselves.
Google Reviews
Google Reviews
50 reviews analyzed“Maple Health and Rehabilitation receives high praise from many reviewers for its therapy department, friendly nursing staff, and clean environment. However, there is a significant discrepancy in feedback, with some reviewers alleging that many positive reviews are written by staff members and noting concerns regarding management and facility maintenance. Families should be aware that while many report excellent care, others feel the facility lacks life and suffers from poor administrative direction.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehab therapy department
- Warm, compassionate nursing and CNA staff
- Clean and well-maintained environment
- Strong focus on resident comfort and family-like atmosphere
Concerns
- Allegations of staff-written reviews inflating ratings (mentioned by 2 reviewers)
- Poor management and lack of direction for frontline staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong reputation for rehab therapy, how do you coordinate those intensive sessions with the daily social and recreational activities for residents?
- 2With a 3-star CMS staffing rating, could you explain how you ensure consistent, personalized attention for residents during shift changes and peak hours?
- 3I’ve noticed some feedback regarding management structure; could you share how the leadership team supports frontline staff to ensure they feel empowered and well-directed in their daily care?
- 4How does the facility foster its 'family-like' atmosphere, and what specific opportunities are there for families to stay involved in their loved one’s daily life?
- 5What protocols are in place for handling urgent medical changes, and how quickly can a resident be transitioned to higher-level care if their health needs evolve?
- 6We value transparency; how does your team approach feedback from families, and what steps do you take to ensure the online presence of the facility accurately reflects the day-to-day experience of your residents?
Personalized based on this facility's data
Key Review Excerpts
“The facility is older and could be updated but, the quality of service overshadows that need.”
“The nursing staff at Maple Health provide top notch care. I highly recommend Maple to anyone who needs short term rehab care or long term care. They are like my family.”
“Literally, the worst place around in regard to management. The frontline staff need direction but have alot of heart. The pictures on this page are extremely old.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
8
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents needing more daily help over time
Residents who lost too much weight
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Maple Health and Rehabilitation has corrected all 14 federal deficiencies found across three surveys, with no complaint-triggered issues. The facility's main challenges have been fire safety systems (smoke barriers, exit signs, emergency lighting) and care planning processes, but these problems appear to be facility-wide operational issues rather than direct resident harm, and all have been addressed with documented correction dates.
Jul 31, 2025Routine4
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Meet other general requirements that are deficient.
Jul 29, 2021Routine3
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Mar 21, 2019Routine7
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Maple Health and Rehabilitation
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
94 facilities nationwide
Chain avg rating: 2.3/5 · Rank 3 of 94 (Best)
Ownership & Management
Owners
Ky M53 Spe Opco Holdco LLC
Owner · Organization
Clearview Ky Snf Holdco LLC
Owner (parent company) · Organization
Sweet Home Management LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit maplehealthandrehab.com
Medicare data downloads
Original nursing home datasets
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