Manor Court of Rochelle
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 12 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (15 vs median 11.0)
- High staff turnover (62%)
- High RN turnover (67%)
Below average in IL · Meets national RN staffing standard · Above recommended total nurse staffing · Below chain average · No penalties on record
What this means for your family
The facility is physically well-maintained and offers a smooth transition for new residents, which is a significant plus. However, you should be aware of recurring reports regarding administrative communication gaps and inconsistent staff demeanor; we recommend meeting with the department heads directly to gauge their responsiveness before committing.
Google Reviews
Google Reviews
12 reviews on Google“Manor Court of Rochelle, often referred to as Liberty Village, receives polarized feedback regarding its management and staff culture. While families praise the physical environment as clean and welcoming, multiple reviewers report significant concerns regarding administrative responsiveness and the demeanor of the personnel.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Seamless transition process
- Compassionate and professional care staff
Concerns
- Unprofessional or mean staff behavior (mentioned by 3 reviewers)
- Poor administrative responsiveness and management issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on staffing, how do you ensure that the care team maintains a consistent and positive approach when interacting with residents throughout the day?
- 2I noticed there have been some administrative challenges mentioned by others; what is the best way for families to reach management if they have a concern that needs a quick resolution?
- 3With 92 residents in the facility, how do you foster a warm, personal environment and ensure that communication between staff and family members remains proactive and clear?
- 4Could you walk me through how your team handles medical emergencies or sudden changes in a resident's health status during the overnight hours?
- 5What kind of daily activities or social programs are currently in place to help residents feel engaged and part of a community here?
- 6I see that you have responded to some feedback online; how does the leadership team use family input to improve the quality of care and the overall experience at Manor Court?
Personalized based on this facility's data
Key Review Excerpts
“The transition from rehab to long-term care was seamless, ensuring my loved one felt comfortable and supported every step of the way. The facility is impeccably clean, creating a welcoming and healthy environment.”
“But the management and staff here listen to feedback and fix issues. They respond immediately, and demonstrate their compassion for growth and improvement.”
“Staff is extremely rude and if you want to talk to anyone in administration, be ready to talk to Shelly in HR too, even when she is a major part of the problem.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
13
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Manor Court of Rochelle has significant concerns with multiple families filing complaints that triggered 11 deficiencies, indicating ongoing resident safety and care issues. The facility repeatedly struggles with accident prevention and safety hazards, appropriate medical treatment, and medication management, with these problems persisting across multiple recent surveys from 2024-2025. While all deficiencies show correction dates, the pattern of recurring issues in core care areas suggests systemic problems that warrant careful consideration.
Apr 21, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Mar 20, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 24, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
May 20, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
May 14, 2025Complaint3
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 5, 2025Routine14
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jul 24, 2025
$22,165
Ownership & Operations
Who Operates This Facility
Manor Court of Rochelle
nonprofit
Chain Affiliation
Residential Alternatives of Illinois
7 facilities nationwide
Chain avg rating: 2.7/5 · Rank 5 of 7
Ownership & Management
Owners
Residential Alternatives of Illinois INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit libertyvillageofrochelle.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.