Manor Court of Peoria
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 21 Google reviews

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What this means for your family
While the facility offers a clean environment and some helpful staff, the recurring reports of severe understaffing and medication errors are significant red flags. We strongly recommend that families look elsewhere or, if considering this facility, demand a tour of the actual care areas and ask for specific nurse-to-patient ratios for the unit your loved one would occupy.
Google Reviews
Google Reviews
21 reviews on Google“Manor Court of Peoria faces significant criticism regarding chronic understaffing, poor communication, and inconsistent care standards. While some reviewers praise the facility's physical amenities and specific staff members, many families report serious concerns about medication management, hygiene, and administrative instability.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained physical facility
- Some friendly and helpful front desk staff
- Access to physical and occupational therapy services
Concerns
- Chronic understaffing leading to poor resident care (mentioned by 4 reviewers)
- Rude or unprofessional staff behavior (mentioned by 3 reviewers)
- Medication management and timing issues (mentioned by 2 reviewers)
- Poor communication and administrative turnover (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, how does the facility ensure that residents receive timely assistance with daily needs like hygiene and mobility?
- 2I noticed there have been some recent challenges with administrative consistency; what steps are you taking to ensure families have a reliable point of contact for updates?
- 3Can you walk me through your current process for medication management to ensure that doses are administered accurately and on schedule?
- 4What specific protocols are in place to address the health inspection findings and improve the quality of care for residents?
- 5Since the facility is well-maintained, how do you integrate those physical surroundings into the daily activity schedule to keep residents engaged?
- 6How does your team handle communication during medical emergencies or sudden changes in a resident's health status?
Personalized based on this facility's data
Key Review Excerpts
“The place is grossly understaffed, the nurses were unfriendly and condescending, the food is terrible, and the room was tiny.”
“Under staffed, call lights on, out of meds, meds not on time. The care was for skilled care, what joke, CNA had not knowledge of paints needed or ability.”
“Bathroom shower used as a storage area for wheel chairs, walks, etc. pile up in shower . Trash not removed when admitted and feces seen in waste basket.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Manor Court of Peoria has recurring deficiencies across multiple areas, with families filing 8 complaints that triggered inspections. The facility repeatedly struggles with safety hazards and accident prevention, care planning, and infection control across surveys from 2022-2025, indicating persistent operational challenges. While all deficiencies show correction dates, the pattern of recurring issues in fundamental care areas suggests ongoing quality concerns that warrant careful consideration during visits.
Oct 29, 2025Complaint1
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Mar 12, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 16, 2024Routine11
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Jan 6, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Oct 8, 2023Complaint3
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
May 19, 2023Routine17
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Federal Penalties
Fine
Mar 12, 2025
$140,847
Ownership & Operations
Who Operates This Facility
Manor Court of Peoria
nonprofit
Chain Affiliation
Residential Alternatives of Illinois
7 facilities nationwide
Chain avg rating: 2.7/5 · Rank 4 of 7
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit libertyvillageofpeoria.com
Medicare data downloads
Original nursing home datasets
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