Nursing HomeMedicaid Investigative

Manor at Perrysburg

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

250 Manor Drive, Perrysburg, OH 43551|116 beds|Licensed & Active

2/5

Medicare

Inspection

Quality

Staffing

Google rating

3.3/5

based on 40 Google reviews

(419) 874-0306 Directions Website

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4/ 10

moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (2/5 stars)
Above-median deficiencies (20 vs median 8.0)
High staff turnover (51%)

Bottom 25% in OH · Below recommended RN staffing · Below chain average · No penalties on record

Source: Medicare data

What this means for your family

While the facility has a modern, clean environment and a capable therapy team for short-term rehab, the recent trend of negative reviews regarding neglect and poor communication is concerning. If you choose this facility, ensure you have a plan for frequent, in-person visits to monitor your loved one's health and advocate for their needs, as staffing levels appear insufficient to handle complex medical requirements.

Google Reviews

40 reviews on Google

“The Manor at Perrysburg receives highly polarized feedback, with some families praising the facility for successful rehab outcomes and compassionate end-of-life care, while others report severe neglect and poor communication. Recurring complaints highlight significant staffing shortages, slow response times to call lights, and inadequate medical oversight for residents with complex needs. Families considering this facility should be aware of the stark contrast between the positive experiences of some rehab patients and the distressing accounts of long-term care residents.”

Quality Themes

Tap a score for details

Strengths

Effective physical and occupational therapy programs
Clean and well-maintained physical environment
Compassionate end-of-life/hospice care
Professional and helpful staff in specific instances

Concerns

Chronic understaffing leading to slow response times (mentioned by 7 reviewers)
Poor communication regarding medical conditions and care plans (mentioned by 5 reviewers)
Inadequate medical oversight and failure to address health decline (mentioned by 4 reviewers)
Poor quality and temperature of food (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 42 analyzed

How They Respond to Reviews

77%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1We've heard great things about your physical and occupational therapy programs; could you tell us more about how those are integrated into a resident's daily routine?
2How does the nursing team ensure that updates regarding changes in a resident's medical condition are communicated clearly and promptly to the family?
3What specific protocols are in place to ensure medication management is handled accurately and that medical oversight remains consistent around the clock?
4Could you describe the dining experience here, specifically regarding how you ensure meals are both nutritious and served at the proper temperature?
5What kind of daily activities or social engagement opportunities are available to help residents stay active and connected with one another?
6In the event of a medical emergency or a sudden decline in health, what is the immediate process for notifying the family and coordinating care?

Personalized based on this facility's data

Key Review Excerpts

“During her last week, the nursing staff remained compassionate and comforting. I have had experience with other nursing care centers and this facility went above and beyond with her care.”

Long-term resident's family · 2026★★★★★

“Because of the excellent care and therapy I am learning to walk again. The Manor offers many levels of care as well as a wide variety of activities to stimulate the residents.”

Rehab patient · 2022★★★★★

“We stayed with our loved one the 2 weeks of rehab because staff did not always respond to calls for assistance. There was no consistency with assigned therapists, or the dieticians from day to day.”

Rehab patient's family · 2026★☆☆☆☆

Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.62hrs

83%

Registered nurses for medical care

Total Nursing

3.68hrs

90%

All nurses + aides combined

Staff Turnover

44%

Lower is better (< 30% = good)

RN Turnover

17%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility80.4%

Worse than Avg

Here

80.4%

95.5%

94.5%

Wood

95.1%

😔

Residents with depression symptoms

↓ Lower is better

This Facility13.6%

Mixed vs Avgs

Here

13.6%

12.1%

28.2%

Wood

11.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility80.7%

Worse than Avg

Here

80.7%

93.4%

92.6%

Wood

94.3%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility3.6%

Better than Avg

Here

3.6%

14.4%

5.8%

Wood

12.4%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility5.1%

Better than Avg

Here

5.1%

15.3%

6.9%

Wood

13.1%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility7.4%

Better than Avg

Here

7.4%

15.4%

9.4%

Wood

9.4%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility51.2%

Worse than Avg

Here

51.2%

79.7%

75.6%

Wood

81.5%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility78.2%

Worse than Avg

Here

78.2%

81.8%

78.4%

Wood

79.9%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.5%

Better than Avg

Here

0.5%

1.6%

1.2%

Wood

1.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies

Well above state avg (10.1)

16 complaint-triggered

Manor at Perrysburg shows concerning patterns with families filing multiple complaints about medication management and care quality issues. Recent surveys reveal persistent problems with medication errors, fire safety violations, and infection control, though all deficiencies have correction dates. The facility has faced 15 complaint-triggered violations, indicating families have reported problems requiring investigation, particularly around pharmaceutical services and treatment care across multiple time periods.

Dec 24, 2025Complaint2 findings

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Aug 21, 2025Routine19 findings

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0801Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 21, 2025Complaint1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 15, 2025Complaint1 finding

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Mar 26, 2025Complaint4 findings

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jan 14, 2025Complaint3 findings

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Manor at Perrysburg

Organization Type

for profit

Chain Affiliation

Chain Name

Hcf Management

Chain Size

22 facilities nationwide

Chain avg rating: 3.4/5 · Rank 21 of 22

Ownership & Management

Owners

Hcf Operations, INC

Owner · Organization

100%

Chad M. Unverferth 12-14-11 Irrv Grantor Tr