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Nursing HomeMedicaid Investigative

Manokin Nursing and Rehab

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

11974 Edgehill Terrace, Princess Anne, MD 21853135 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 23 Google reviews

5
4
3
2
1
Manokin Nursing and Rehab Nursing Home in Princess Anne, MD — Street View
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9/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (39 vs median 16.0)

Bottom 25% in MD · Below recommended RN staffing · Worst in KEY HEALTH MANAGEMENT chain · $160,325 in fines · Special Focus Facility (CMS) · Abuse citation

Source: Medicare data

What this means for your family

While some families report positive experiences with the therapy team, the recurring reports of neglect, medication delays, and hygiene issues are deeply concerning. We strongly advise you to conduct an unannounced visit during off-hours, such as weekends or evenings, to observe staffing levels and response times firsthand before making a decision.

Google Reviews

Google Reviews

23 reviews on Google
Manokin Nursing and Rehab receives highly polarized feedback, with recent reviews highlighting significant concerns regarding neglect, hygiene, and staffing responsiveness. While some families report positive experiences with the therapy team and individual staff members, multiple reports describe patients being left in soiled linens, experiencing medication delays, and receiving inadequate care.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean3.0ActivitiesN/AMeds2.0MemoryN/AComms5.0Value1.0

Strengths

  • Dedicated rehabilitation therapy team
  • Some individual staff members provide compassionate care
  • Improved communication reported by specific long-term families

Concerns

  • Neglect and slow response to call buttons (mentioned by 4 reviewers)
  • Poor hygiene and failure to change soiled linens (mentioned by 3 reviewers)
  • Medication administration errors and delays (mentioned by 3 reviewers)
  • Cold or inadequate food portions (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2343.02021(4)5.02022(4)3.12023(9)3.52024(2)4.22025(5)1.02026(2)

Distribution · 26 analyzed

5
15
4
1
3
0
2
1
1
9

How They Respond to Reviews

9%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With the current staffing levels, what is your specific process for ensuring that call buttons are answered promptly, especially during overnight shifts?
  • 2Can you walk me through the protocol for medication administration and how you double-check to ensure accuracy and timeliness for residents?
  • 3I noticed concerns regarding hygiene and linen changes; could you explain your facility's daily schedule and oversight for maintaining room cleanliness and personal care?
  • 4What steps are being taken to improve the dining experience and ensure that meal portions are both nutritious and served at the appropriate temperature?
  • 5How does your rehabilitation therapy team coordinate with the nursing staff to ensure that a resident’s progress in therapy is supported throughout the rest of their day?
  • 6In the event of a medical emergency, what is your immediate response plan, and how do you communicate these situations to family members?

Personalized based on this facility's data


Key Review Excerpts

Left on bedpan over ONE HOUR MORE THAN ONCE, waited TWO AND THREE HOURS FOR PAIN MEDS MORE THAN ONCE, staff lied to my face, claiming she did things that she did NOT.

Rehab patient · 2024★★☆☆☆

Patients are left without being checked on, call buttons are unanswered. Patients are just plain neglected. They are left in their soiled linens/clothes.

Family member · 2025☆☆☆☆

The nurses and CNA’s, Laundry, food staff, activities, docs, admin., bookkeeping, reception, maintenance have all been kind and caring towards our mom.

Long-term resident's family · 2023★★★★★
Source: 23 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.45hrs
60%
Registered nurses for medical care
Total Nursing
3.32hrs
81%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

5

measures

Worse Than Avg

12

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility34.7%
Worse than Avg
Here
34.7%
US
14.4%
MD
21.5%
Somerset
15.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility73.4%
Worse than Avg
Here
73.4%
US
93.4%
MD
92.1%
Somerset
89.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility32.7%
Worse than Avg
Here
32.7%
US
15.3%
MD
24.5%
Somerset
17.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility23.9%
Worse than Avg
Here
23.9%
US
12.1%
MD
22.2%
Somerset
7.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility34.6%
Worse than Avg
Here
34.6%
US
19.4%
MD
25.1%
Somerset
20.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility25.1%
Worse than Avg
Here
25.1%
US
15.5%
MD
14.1%
Somerset
16.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility31.2%
Worse than Avg
Here
31.2%
US
79.8%
MD
80.6%
Somerset
79.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility37.5%
Worse than Avg
Here
37.5%
US
81.8%
MD
78.7%
Somerset
80.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility4.5%
Worse than Avg
Here
4.5%
US
1.6%
MD
1.3%
Somerset
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

41deficiencies
3penalties
Well above state avg (18.9)
40 complaint-triggered
$160,325 in fines

Families have filed complaints triggering multiple federal inspections, identifying repeated problems with resident protection, medication management, and fire safety. The facility shows recurring issues with preventing abuse and neglect, proper medication oversight, and fire safety systems across multiple years from 2019 to 2025. While all violations report correction dates, the pattern of similar deficiencies reappearing suggests ongoing challenges with consistent care quality and safety protocols.

Apr 1, 2026Complaint
2
0600Immediate jeopardy · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Sep 26, 2025Routine
41
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0850Potential for harm · WidespreadCorrected

Administration Deficiencies

Hire a qualified full-time social worker in a facility with more than 120 beds.

0941Potential for harm · WidespreadCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0944Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0946Potential for harm · PatternCorrected

Administration Deficiencies

Provide training in compliance and ethics.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0551Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

0868Potential for harm · IsolatedCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0500Potential for harm · IsolatedCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Sep 26, 2025Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 20, 2025Complaint
3
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 17, 2023Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 11, 2023Routine
33
0812Immediate jeopardy · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0500Potential for harm · WidespreadCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0850Potential for harm · PatternCorrected

Administration Deficiencies

Hire a qualified full-time social worker in a facility with more than 120 beds.

0162Potential for harm · PatternCorrected

Construction Deficiencies

Have a combustible roofing system that meets safety standards.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0882Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0232Potential for harm · IsolatedCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Federal Penalties

Fine

Apr 1, 2026

$26,685

Fine

Aug 11, 2023

$160,325

Payment Denial

Aug 11, 2023

49-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Manokin Nursing and Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

Key Health Management

Chain Size

7 facilities nationwide

Chain avg rating: 1.6/5 · Rank 3 of 7 (Worst)

Ownership & Management

Owners

Manokin Operations Holdco LLC

Owner · Organization

Md2 Investors LLC

Owner (parent company) · Organization

Hirth, Yechiel

Owner (parent company)

Key personnel

Manokin Property Holdco LLC5% or Greater Mortgage InterestHirth, YechielOfficer / DirectorFoskey, TinaManagerHirth, YechielManagerHoward, DanielManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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