Majestic Care of Toledo Snf
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 120 Google reviews
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What this means for your family
This facility has a strong reputation for cleanliness and effective rehab therapy, but families should be aware of significant inconsistencies in care. We strongly recommend visiting during off-hours to observe staffing levels and asking for a direct plan on how the facility handles communication with families, as this is a recurring pain point.
Google Reviews
Google Reviews
120 reviews on Google“Majestic Care of Toledo receives polarized feedback, with many families praising the facility for its cleanliness, friendly staff, and effective rehabilitation services. However, significant concerns persist regarding inconsistent communication, understaffing, and poor food quality, with some reviewers describing unprofessional behavior from nursing staff.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Effective physical and occupational therapy
- Compassionate and attentive individual staff members
- Welcoming and professional leadership
Concerns
- Understaffing leading to slow response times (mentioned by 6 reviewers)
- Poor communication with family members (mentioned by 4 reviewers)
- Unprofessional or rude nursing/aide staff (mentioned by 5 reviewers)
- Poor food quality and temperature (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 121 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed many people mention how clean and well-maintained the facility is; how do you ensure the living areas stay so welcoming for new residents?
- 2Since some families have mentioned challenges with updates, what is your specific process for keeping family members informed about their loved one's daily well-being?
- 3With the focus on physical and occupational therapy being a strength here, how do you work with the therapy team to create a personalized recovery plan for a resident?
- 4How does the nursing team manage medication schedules to ensure everything is handled accurately and timely during busy shifts?
- 5Could you tell me a bit about the dining experience, specifically how you ensure meals are served at the right temperature and meet different dietary needs?
- 6In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating immediate care?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been cared for at Majestic for 10 years. The staff has been so good to her.”
“His caregivers and nurses were exceptional. Danielle seemed more like a friend than an employee! They were respectful, efficient, and responded to his needs as quickly as they could.”
“If we were not there to see that my mom got her medication , a drink or able to get some nourishment she would not have had anything . There is no sense of caring for a human being that is staying there or their family members.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of 33 deficiencies across three surveys, with recurring issues in pressure ulcer care, infection control, and fire safety systems. The same problems appear repeatedly across multiple years, including pressure ulcer prevention cited three times and food safety issues appearing twice, suggesting difficulty maintaining consistent standards despite corrections being reported for all deficiencies.
Sep 25, 2025Routine5
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 19, 2023Routine18
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
May 27, 2021Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Oct 19, 2023
$22,432
Ownership & Operations
Who Operates This Facility
Majestic Care of Toledo Snf
for profit
Chain Affiliation
Majestic Care
35 facilities nationwide
Chain avg rating: 2.6/5 · Rank 9 of 34
Ownership & Management
Owners
Majestic Care of Toledo Operations Holdings LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
120 reviews from families & visitors
Official Website
Visit majesticcare.com
Medicare data downloads
Original nursing home datasets
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