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Nursing HomeMedicaid

Maine Veterans Home - so Paris

Strong Medicare quality ratings; families often praise warm, dedicated nursing staff. Still worth an in-person visit.

477 High St, South Paris · South Paris, ME 0428162 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 12 Google reviews

5
4
3
2
1
Maine Veterans Home - so Paris Nursing Home in South Paris, ME — Street View
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What this means for your family

While many families report excellent, compassionate care, the recurring reports of fall-related injuries are a significant concern. When touring, we strongly recommend asking the administration for their specific fall-prevention protocols and how they communicate injury incidents to family members.

Google Reviews

Google Reviews

12 reviews on Google
Maine Veterans Home - So Paris receives highly polarized feedback, with many families praising the staff's dedication and the facility's cleanliness. However, there are serious, recurring reports regarding patient safety, specifically concerning frequent falls and inadequate injury management.

Quality Themes

Tap a score for details
Food10.0Staff7.0Clean10.0Activities10.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Warm, dedicated nursing staff
  • Clean and well-maintained facility
  • Strong focus on veteran-centered care
  • Positive, energetic atmosphere

Concerns

  • Frequent patient falls and inadequate fall prevention (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02018(3)1.02021(1)1.02023(1)5.02024(1)5.02025(3)4.32026(3)

Distribution · 13 analyzed

5
10
4
0
3
1
2
0
1
2

How They Respond to Reviews

33%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1It’s wonderful to see how much the staff is praised for their warmth and dedication; how do you foster that kind of energetic and positive atmosphere for the residents?
  • 2Since this is a veteran-centered facility, what specific programs or honors do you have in place to celebrate the unique backgrounds of your residents?
  • 3What specific protocols or monitoring systems are in place to ensure resident safety and prevent falls during the day and night?
  • 4How does the nursing team manage medical emergencies or changes in health status during the overnight hours?
  • 5Could you tell us more about the daily activities and how you keep the residents engaged and socially connected?
  • 6The facility looks very well-maintained; how often are the common areas and resident rooms deep-cleaned to ensure everything stays so tidy?

Personalized based on this facility's data


Key Review Excerpts

MVH South Paris is a fantastic place with a wonderful group of caring caregivers that really go above and beyond for their residents.

Visitor/Community member · 2018★★★★★

Both my parents spent their final years there and we felt very fortunate. MVH is absolutely first class with everything they do.

Long-term resident's family · 2025★★★★★

My father has been there two months, has fallen no less than half a dozen times and has been hospitalized twice.

Long-term resident's family · 2021☆☆☆☆
Source: 12 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

3

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility28.4%
Worse than Avg
Here
28.4%
US
14.4%
ME
25.3%
Oxford
20.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.9%
Better than Avg
Here
10.9%
US
15.5%
ME
20.6%
Oxford
23.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility26.1%
Worse than Avg
Here
26.1%
US
19.5%
ME
17.3%
Oxford
13.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.0%
Mixed vs Avgs
Here
24.0%
US
15.3%
ME
26.9%
Oxford
30.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
ME
91.4%
Oxford
97.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.9%
Mixed vs Avgs
Here
26.9%
US
19.4%
ME
29.2%
Oxford
28.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.3%
Better than Avg
Here
99.3%
US
81.8%
ME
71.7%
Oxford
76.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
ME
74.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.6%
Worse than Avg
Here
2.6%
US
1.6%
ME
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (11.3)

Maine Veterans Home - So Paris has 16 deficiencies across three surveys, all corrected by the facility. The most frequent issues involve medication management, food safety, and building safety (blocked exits, fire protection). However, some problems persist across surveys, including medication labeling errors, food handling violations, and blocked corridors, suggesting ongoing challenges in these areas that families should discuss during visits.

Dec 19, 2025Routine
5
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Oct 9, 2024Routine
7
0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0699Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Jul 21, 2023Routine
4
0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Maine Veterans Home - so Paris

Organization Type

nonprofit

Chain Affiliation

Chain Name

Maine Veterans' Home

Chain Size

5 facilities nationwide

Chain avg rating: 4.2/5 · Rank 2 of 5 (Best)

Ownership & Management

Key personnel

Armstrong, AngelaOfficer / DirectorBrawn, ChristineOfficer / DirectorBurr, HeatherOfficer / DirectorCollins, SamuelOfficer / DirectorGardner, ChristopherOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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