Main Street Care
Strong Medicare quality ratings; families often praise very caring and attentive employees. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
The facility is noted for having a very caring and compassionate staff, which is vital for long-term resident comfort. While most reviews are positive, there is a lack of detailed information regarding dining or specific medical services, so you should ask for specific details during your tour.
Google Reviews
Google Reviews
9 reviews analyzed“Families seeking long-term care may find comfort in the facility's highly praised, caring staff members. However, the facility has a history of inconsistent experiences, ranging from high praise for resident care to isolated instances of significant dissatisfaction.”
Quality Themes
Tap a score for detailsStrengths
- Very caring and attentive employees
- Reliable long-term care options
- Positive reputation for elder care
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With such a cozy capacity of 34 residents, how do you ensure every person gets that personalized, one-on-one attention during mealtimes?
- 2I noticed you are very responsive to feedback from families; how does the team use resident and family input to improve daily care?
- 3What specific steps does your nursing team take to ensure consistent care and safety during shift changes?
- 4Could you walk us through what a typical afternoon looks like, including any social activities or outings planned for the residents?
- 5In the event of a sudden medical change or an emergency during the night, what is the protocol for notifying the family and coordinating care?
- 6How do you manage the daily care needs and medication schedules to ensure all health inspections and safety standards are consistently met?
Personalized based on this facility's data
Key Review Excerpts
“Best Little place in West Virginia if you need long term care. Very caring employees!”
“Very caring staff. I am so thankful that my mother was able to get a residency there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
8
measures
6
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents who got a urinary tract infection
Residents vaccinated for pneumonia
Residents whose walking got worse
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring issues with medication management, care planning, and infection control across multiple surveys from 2021-2024, indicating persistent challenges in core care areas. Families have filed complaints, including a recent January 2025 infection control violation. While the facility reports correcting all deficiencies, the pattern of repeat violations in resident assessment, medication oversight, and infection prevention suggests ongoing quality concerns that families should carefully consider.
Jan 8, 2026Routine7
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies
Request a waiver if it can't meet the nurse staffing requirements.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jan 14, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 21, 2024Routine18
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nov 9, 2022Routine4
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Ownership & Operations
Who Operates This Facility
Main Street Care
nonprofit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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