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Nursing HomeMedicaid

Main Street Care

Strong Medicare quality ratings; families often praise very caring and attentive employees. Still worth an in-person visit.

115 Summers Hospital Road, Suite 300, Hinton, WV 2595134 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 9 Google reviews

5
4
3
2
1

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What this means for your family

The facility is noted for having a very caring and compassionate staff, which is vital for long-term resident comfort. While most reviews are positive, there is a lack of detailed information regarding dining or specific medical services, so you should ask for specific details during your tour.

Google Reviews

Google Reviews

9 reviews analyzed
Families seeking long-term care may find comfort in the facility's highly praised, caring staff members. However, the facility has a history of inconsistent experiences, ranging from high praise for resident care to isolated instances of significant dissatisfaction.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Very caring and attentive employees
  • Reliable long-term care options
  • Positive reputation for elder care

Rating Trends

Tap a year to see what changed

2345.02017(1)4.32018(4)3.02020(2)5.02023(1)5.02026(1)

Distribution

5
7
4
0
3
0
2
1
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a cozy capacity of 34 residents, how do you ensure every person gets that personalized, one-on-one attention during mealtimes?
  • 2I noticed you are very responsive to feedback from families; how does the team use resident and family input to improve daily care?
  • 3What specific steps does your nursing team take to ensure consistent care and safety during shift changes?
  • 4Could you walk us through what a typical afternoon looks like, including any social activities or outings planned for the residents?
  • 5In the event of a sudden medical change or an emergency during the night, what is the protocol for notifying the family and coordinating care?
  • 6How do you manage the daily care needs and medication schedules to ensure all health inspections and safety standards are consistently met?

Personalized based on this facility's data


Key Review Excerpts

Best Little place in West Virginia if you need long term care. Very caring employees!

Long-term care reviewer · 2026★★★★★

Very caring staff. I am so thankful that my mother was able to get a residency there.

Long-term resident's family · 2020★★★★★
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.32hrs
43%
Registered nurses for medical care
Total Nursing
4.01hrs
98%
All nurses + aides combined
Staff Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility44.1%
Worse than Avg
Here
44.1%
US
15.4%
WV
14.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility47.3%
Worse than Avg
Here
47.3%
US
19.5%
WV
27.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
WV
7.2%
🦠

Residents who got a urinary tract infection

↓ Lower is better
This Facility9.8%
Worse than Avg
Here
9.8%
US
1.6%
WV
1.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
WV
96.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.9%
Better than Avg
Here
10.9%
US
15.3%
WV
17.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Near state avg (13.8)
1 complaint-triggered

This facility shows recurring issues with medication management, care planning, and infection control across multiple surveys from 2021-2024, indicating persistent challenges in core care areas. Families have filed complaints, including a recent January 2025 infection control violation. While the facility reports correcting all deficiencies, the pattern of repeat violations in resident assessment, medication oversight, and infection prevention suggests ongoing quality concerns that families should carefully consider.

Jan 8, 2026Routine
7
0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0731ModerateCorrected

Nursing and Physician Services Deficiencies

Request a waiver if it can't meet the nurse staffing requirements.

0947ModerateCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0644ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0645MinorCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jan 14, 2025Complaint
1
0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 21, 2024Routine
18
0727ModerateCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0004ModerateCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0374ModerateCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0741ModerateCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0908ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure gas and vacuum systems are inspected and tested as part of a maintenance program.

0914ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0926ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0757ModerateCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758ModerateCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625MinorCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Nov 9, 2022Routine
4
0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0760MinorCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Main Street Care

Organization Type

nonprofit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

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References & Resources

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