Magnolia Manor of Midway
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 25 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (10 vs median 5.0)
Bottom 25% in GA · Below recommended RN staffing · Above average staffing · Worst in MAGNOLIA MANOR SENIOR LIVING chain · No penalties on record
What this means for your family
The facility has shown a strong upward trend in quality since 2025, with many families praising the new management and improved cleanliness. When touring, we recommend you specifically visit the areas that historically had odor issues and ask the administration about their current staff training and retention programs to ensure the positive culture remains consistent.
Google Reviews
Google Reviews
25 reviews on Google“Magnolia Manor of Midway presents a polarized experience for families, with recent reviews highlighting significant improvements in cleanliness and staff professionalism following a change in management. While many families now report a clean, odor-free environment and compassionate care, some historical and recent feedback still points to persistent issues with facility odors and inconsistent staff behavior.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Professional and compassionate nursing staff
- Responsive and communicative leadership
- Positive environment for residents
Concerns
- Unpleasant facility odors (mentioned by 3 reviewers)
- Inconsistent or unprofessional staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent health inspection findings, what specific steps is the leadership team currently taking to improve the facility's overall quality rating?
- 2I noticed some feedback regarding facility odors; what is your daily protocol for housekeeping and environmental maintenance to ensure a fresh living space?
- 3With a strong staffing rating, how do you ensure that the professional nursing team maintains consistent, high-quality interactions with residents throughout every shift?
- 4I appreciate that leadership is active in responding to family feedback online; how do you incorporate that kind of direct communication into your daily operations for resident families?
- 5Could you walk me through the daily activity schedule and how you tailor those programs to keep residents engaged and socially active?
- 6In the event of a sudden medical change or emergency, what is your specific protocol for notifying family members and coordinating care with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“My Aunt was placed at Magnolia Manor through Hospice Savannah and received exceptionally compassionate care. Between visits, her nurse, Rose, called me weekly with updates regarding her care and would also chat with me about how she was doing on a personal level.”
“My mother recently stayed at Magnolia Manor of Midway, following discharge from a lengthy hospital stay. The facility is clean and the entire staff is professional, knowledgeable, kind and caring.”
“In FebruaryI placed my mom here in the dementia unit. At first I was very hesitant. This particular location has recently been taken over by the Magnolia group. After reading their website, I was sold. My every interaction with any staff member at this location has been more than helpful and pleasant.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families reported concerns that triggered investigations revealing problems with care quality and medication management, both since corrected. This facility shows recurring issues across care planning, fire safety systems, and resident rights that have appeared in multiple surveys, though all deficiencies have correction dates. The pattern of 28 deficiencies across three surveys, including repeated problems with care planning and safety systems, suggests families should visit to assess current conditions firsthand.
Dec 5, 2025Routine10
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Oct 9, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jun 14, 2024Routine16
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide rooms that can be unlocked from inside without a key.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Magnolia Manor of Midway
nonprofit
Chain Affiliation
Magnolia Manor Senior Living
5 facilities nationwide
Chain avg rating: 2.5/5 · Rank 6 of 6 (Worst)
Ownership & Management
Owners
Magnolia Manor INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit magnoliamanor.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.