Magnolia Manor of Marion County
Strong Medicare quality ratings; families often praise professional and courteous nursing staff. Still worth an in-person visit.
based on 19 Google reviews
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What this means for your family
The facility has clearly invested in physical upgrades and maintains a friendly atmosphere, but the reported staffing ratios are a major red flag. When touring, ask management specifically for the current CNA-to-resident ratio on night and weekend shifts to ensure your loved one will receive adequate attention.
Google Reviews
Google Reviews
19 reviews on Google“Magnolia Manor of Marion County receives high praise for its professional, compassionate staff and recent facility improvements, including building renovations. However, there are significant concerns regarding staffing ratios, specifically reports of a single CNA being responsible for 44 patients during a shift, which raises questions about the quality of care during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Professional and courteous nursing staff
- Well-maintained and recently remodeled facility
- Compassionate care environment
- Engaging activities for residents
Concerns
- Extremely high patient-to-staff ratios (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With the facility recently undergoing remodeling, what specific updates have been made to the resident living areas to improve comfort?
- 2I noticed the facility has a 3-star staffing rating; how do you ensure that residents receive consistent, personalized attention throughout the day given the current staffing levels?
- 3What proactive steps is the leadership team taking to address the recent state citations to ensure the highest quality of care moving forward?
- 4The reviews highlight a very active social calendar; could you share what a typical week of activities looks like for someone who enjoys staying engaged?
- 5How does your nursing team coordinate with local hospitals or emergency services if a resident experiences a sudden change in health status?
- 6I see that you have been active in responding to feedback online; how do you use family input to make ongoing improvements to the care experience here?
Personalized based on this facility's data
Key Review Excerpts
“I recently had the opportunity to visit this community and was extremely impressed with level of care and attention provided to all the residents. Was able to observe an awesome activity surrounded by friendly and compassionate staff.”
“They've recently remodeled added more beds & improved offices the staff are nice and take care of the people in their care”
“Not having a good feeling about tonight there is one CNA for 44 patients tonight. How is one person supposed to care for 44 patients need in a twelve hour shift.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
3
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced recurring issues with families filing complaints about medication management, dietary services, and infection control, with 6 complaint-triggered deficiencies across multiple surveys. The most persistent problems involve medication errors, food temperature and safety, and basic care standards. While all deficiencies show correction dates, the pattern of repeated issues in core care areas, including a recent 2025 survey with multiple complaints, suggests ongoing quality concerns that warrant careful evaluation during any visit.
Jan 29, 2026Routine7
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Jan 16, 2025Complaint5
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 16, 2025Routine2
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jul 23, 2023Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jul 23, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
Magnolia Manor of Marion County
nonprofit
Chain Affiliation
Magnolia Manor Senior Living
5 facilities nationwide
Chain avg rating: 2.5/5 · Rank 2 of 6
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit magnoliamanor.com
Medicare data downloads
Original nursing home datasets
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