Madisonville Health and Rehabilitation, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 62 Google reviews
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What this means for your family
While this facility has a strong reputation for physical therapy and end-of-life care, recent reviews indicate a concerning decline in hygiene and staff responsiveness. Before choosing this facility, we strongly recommend you visit in person to check for odors and observe how quickly staff respond to call lights, as these are the most frequently cited issues.
Google Reviews
Google Reviews
62 reviews analyzed“Madisonville Health and Rehabilitation presents a highly polarized experience for families, with some praising the dedicated therapy and nursing staff, while others report severe neglect and hygiene issues. Families frequently cite concerns regarding poor communication, persistent odors, and inconsistent care for residents who require high levels of assistance. Prospective families should conduct a thorough, unannounced visit to assess the current cleanliness and staffing responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and effective rehabilitation therapy team
- Engaging and frequent resident activities
- Compassionate nursing staff for end-of-life care
- Welcoming environment for visiting family members
Concerns
- Strong odor of urine and lack of cleanliness (mentioned by 4 reviewers)
- Difficulty reaching administration or admissions by phone (mentioned by 3 reviewers)
- Slow response times for basic resident needs and hygiene (mentioned by 4 reviewers)
- Inconsistent medication management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about your rehabilitation therapy team; could you tell us more about how they work with residents to meet their mobility goals?
- 2What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
- 3How does the facility manage daily cleaning and hygiene routines to ensure a fresh and comfortable environment for all residents?
- 4Could you describe the variety of social activities available and how you ensure residents stay engaged with the community?
- 5In the event of a medical emergency or a change in a resident's condition during the night, what is the process for notifying the family?
- 6What is the best way for us to stay in regular contact with the administration or the nursing team regarding our loved one's care?
Personalized based on this facility's data
Key Review Excerpts
“My mom was in there, this place is nasty, it stinks as soon as you walk in you can smell the funk... it took me and my husband an hour to finally get someone to change her.”
“I was admitted here in 2017 for physical therapy after I deconditioned from my debulking surgery for cancer... I honestly have to say that I received the utmost care. Amazing staff and physical therapy department.”
“They provided the best care, 24/7 for my grandma in her last days. She never had to ask for anything, and her techs and nurses spoiled her rotten.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 10 deficiencies across 3 surveys with no complaint-triggered issues. The most recent 2025 survey found problems with fire safety, infection control, and quality of care, while earlier surveys in 2020 and 2018 cited issues with food safety, medication labeling, and resident care. All deficiencies have correction dates, suggesting the facility addresses problems when identified.
May 1, 2025Routine6
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Put firmly secured handrails on each side of hallways.
Jan 16, 2020Routine3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Oct 25, 2018Routine1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ownership & Operations
Who Operates This Facility
Madisonville Health and Rehabilitation, LLC
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
94 facilities nationwide
Chain avg rating: 2.3/5 · Rank 27 of 94
Ownership & Management
Owners
Ky M53 Spe Opco Holdco LLC
Owner · Organization
Clearview Ky Snf Holdco LLC
Owner (parent company) · Organization
Sweet Home Management LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit madisonvillehealthandrehab.com
Medicare data downloads
Original nursing home datasets
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