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Nursing HomeMedicaid

Madison Healthcare Services

Strong Medicare quality ratings; families often praise attentive and dedicated staff. Still worth an in-person visit.

900 Second Avenue, Madison, MN 5625651 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 9 Google reviews

5
4
3
2
1

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What this means for your family

The facility is highly regarded for its staff's personal connection to residents, which is a significant positive indicator for long-term care. Because the available reviews are quite brief, we recommend scheduling an in-person tour to observe staff-resident interactions firsthand and to ask specific questions about daily routines and care protocols.

Google Reviews

Google Reviews

9 reviews on Google
Madison Healthcare Services receives consistent praise for its dedicated and attentive staff who are described as being genuinely invested in the residents. While the facility is noted for its pleasant environment, the available feedback is largely brief and lacks detailed accounts of daily operations or clinical care.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean8.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Attentive and dedicated staff
  • Warm, family-oriented atmosphere
  • Pleasant and well-maintained environment

Rating Trends

Tap a year to see what changed

2345.02013(2)5.02018(3)4.52019(2)5.02022(1)5.02024(1)5.02026(2)

Distribution · 11 analyzed

5
10
4
1
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's smaller size of 51 residents, how do you foster that warm, family-oriented atmosphere mentioned by families while ensuring consistent daily attention for everyone?
  • 2With the current staffing rating, could you explain how you manage daily care tasks to ensure residents receive timely assistance?
  • 3I noticed there have been some recent state-level findings; what specific steps has the facility taken to address those areas and improve the quality of care?
  • 4How do you balance the high level of personal attention your team is known for with the medical requirements of residents needing nursing care?
  • 5What does a typical social calendar look like for residents, and how do you encourage participation in those activities?
  • 6In the event of a medical emergency, what is your protocol for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

It's nice having workers that know the residents. They're invested in the care they give.

Long-term resident's family · 2026★★★★★

Great staff, beautiful facility

Visitor · 2026★★★★★

It's not my favorite place but the staff that work there are great!

Visitor · 2019★★★★
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.66hrs
88%
Registered nurses for medical care
Total Nursing
4.01hrs
98%
All nurses + aides combined
Staff Turnover
100%
Lower is better (< 30% = good)
RN Turnover
100%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
2/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
12.1%
MN
4.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.0%
Better than Avg
Here
11.0%
US
19.5%
MN
12.5%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility10.3%
Worse than Avg
Here
10.3%
US
3.2%
MN
4.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MN
97.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.8%
Worse than Avg
Here
20.8%
US
14.4%
MN
18.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility12.5%
Better than Avg
Here
12.5%
US
15.5%
MN
17.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
MN
88.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.6%
Worse than Avg
Here
3.6%
US
1.6%
MN
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
1penalties
Near state avg (8.0)
6 complaint-triggered
$10,036 in fines

Families have filed complaints leading to deficiencies in resident rights, care planning, and nutrition, with some issues recurring across multiple surveys. The facility shows ongoing problems with resident assessment and care planning, fire safety systems, and accommodating resident needs and preferences. While all deficiencies have correction dates, the pattern of repeated issues in core care areas and multiple family complaints suggests inconsistent quality standards.

Jan 27, 2026Routine
8
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Jan 16, 2026Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Jun 4, 2025Complaint
3
0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Nov 6, 2024Routine
5
0949Potential for harm · PatternCorrected

Administration Deficiencies

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Feb 28, 2024Routine
6
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0324Minimal · Widespread

Smoke Deficiencies

Provide properly protected cooking facilities.

Nov 17, 2023Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Federal Penalties

Fine

Feb 28, 2024

$10,036

Ownership & Operations

Who Operates This Facility

Owner / Operator

Madison Healthcare Services

Organization Type

nonprofit

Ownership & Management

Key personnel

Bjerke, ErikW-2 Managing EmployeeEngebretson, RamonaW-2 Managing EmployeeHacker, BrantW-2 Managing EmployeeHastad, TrudyOfficer / DirectorHill, BartOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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