Madison Health and Rehab
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 9 Google reviews
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What this means for your family
While recent reviews suggest a more positive experience, the historical reports of neglectful care are significant. Families should conduct a thorough tour and specifically ask about the facility's protocols for monitoring resident health changes and maintaining hygiene standards.
Google Reviews
Google Reviews
9 reviews on Google“Reviews for Madison Health and Rehab are highly polarized, with recent positive feedback contrasting sharply with serious historical complaints regarding patient care. While some families appreciate the staff's heart and dedication, others have reported distressing incidents involving physical injuries, hygiene issues, and a perceived lack of proactive medical monitoring.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and caring staff members
- Familiarity with long-term residents
- Value for the cost
Concerns
- Inadequate medical monitoring and hygiene (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about how dedicated and caring your staff members are; how do you foster those close relationships with long-term residents?
- 2Could you walk us through your process for medication management and how you ensure every dose is tracked accurately?
- 3What specific protocols do you have in place to ensure consistent hygiene and cleanliness in the resident rooms and common areas?
- 4How does the nursing team monitor residents' health changes, especially during the overnight hours?
- 5How do you ensure that families are kept in the loop regarding any updates or changes in a resident's condition?
- 6What kind of daily activities or social outings do you have planned to keep the residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“Worth the money and full of great people with great priorities and heart.”
“Every since my grandma been here she has had problems.First it started off with a bad bruised on her arm from the stand lift, then it started with her legs swelling.”
“My 101 year old mom will go in on tomorrow, I visited on last Tuesday and I were happy to see a worker that knows Mom and one of her best friends from long ago is there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Madison Health and Rehab has 20 deficiencies across three surveys, with all violations reportedly corrected by the facility. The most recurring issues involve dietary services (food safety, staffing, temperature), building safety systems (fire doors, sprinklers, electrical), and medication management. While no complaints were filed by families, the facility shows a pattern of operational challenges that required federal intervention to address.
May 21, 2025Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Construction Deficiencies
Meet requirements for sections of health care facilities separated by fire resistive construction.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Mar 26, 2023Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jun 10, 2021Routine4
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Madison Health and Rehab
for profit
Ownership & Management
Owners
Cook, Sheila
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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