A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 50 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Macon Rehabilitation and Healthcare has a middle-range Medicare overall rating. Strengths include engaging activities program. Some reviewers note concerns about unsanitary living conditions and lack of cleanliness (mentioned by 9 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Macon Rehabilitation and Healthcare receives polarized feedback, with a significant number of families reporting severe neglect, unsanitary conditions, and poor communication. While recent reviews highlight improvements in the activities program and some staff interactions, these are overshadowed by recurring reports of residents being left in soiled conditions, medication errors, and difficulty reaching staff by phone.
Quality Themes
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Concerns
Rating Trends
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Distribution · 54 analyzed
Personalized based on this facility's data
Key Review Excerpts
“This place is downright filthy. I watched a CNA use a feces covered brush and run it through my grandfathers hair. They leave soiled diapers and linen everywhere and refuse to have any kind of ownership for poor management of patients.”
“I have been here for 18 months. I was never interested in activities because I felt like coloring a teddy bear out of a coloring book wasn't fun. We now have an activities director named Toni that I wish we had had from the begining. She is very personable and makes every one feel included.”
“My Dad has been there since June. I don't know what they do with his clothes, because he has lost SOOOO many clothes there even though I put up a sign that Family will do laundry.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints triggering inspections, with recent issues in September 2025 involving abuse reporting and investigation procedures. The facility shows recurring problems with care planning, daily living assistance, and infection control that persist across surveys from 2022 to 2025. While all deficiencies show correction dates, the pattern of repeat violations in core care areas suggests ongoing quality concerns that families should carefully consider.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Fine
Aug 28, 2023
$4,587
Fine
Aug 21, 2023
$4,235
Macon Rehabilitation and Healthcare
for profit
Wellington Health Care Services
14 facilities nationwide
Chain avg rating: 1.7/5 · Rank 3 of 13
Owners
Whs Aps Holding Company II, LLC
Owner · Organization
Andwell Investments, LLC
Owner (parent company) · Organization
Parkwell Investments, LLC
Owner (parent company) · Organization
Staffwell Investments, LLC
Owner (parent company) · Organization
Wellington Healthcare Services- Aps I, LLC
Owner (parent company) · Organization
Whs Aps Holding Company I, LLC
Owner (parent company) · Organization
Andrews, James
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
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Official Website
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