Nursing HomeMedicaid

Mabry Health Care

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1340 N Grundy Quarles Hwy, Gainesboro, TN 38562|80 beds|Licensed & Active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 6 Google reviews

(931) 268-0291 Directions Website

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What this means for your family

While families have historically praised the compassionate care provided by the owners and staff, the recent report of aggressive and unprofessional behavior by a staff member in a company vehicle is concerning. When touring, we recommend asking management about their staff training and behavioral expectations to ensure that the facility's culture of care extends beyond the building walls.

Google Reviews

6 reviews on Google

“Mabry Health Care receives high praise from some families who highlight the compassionate nature of the owners and staff. However, the facility's reputation is impacted by a serious report of unprofessional behavior by a staff member driving a company vehicle, raising concerns about the conduct of employees representing the facility in public.”

Quality Themes

Tap a score for details

Strengths

Compassionate and caring staff
Engaged and involved ownership
High quality of resident care

Concerns

Unprofessional and aggressive behavior by staff in company vehicles

Rating Trends

Tap a year to see what changed

Distribution · 6 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1I noticed the facility has a 1-star CMS staffing rating; could you walk me through your current staffing model and how you ensure consistent, high-quality attention for all 80 residents?
2We read about the ownership being very hands-on and involved in daily operations; how does that leadership style translate into the care my family member will receive?
3Given that there have been a few state violations over the past year, what specific steps has the facility taken to address those concerns and improve your internal oversight?
4We saw some feedback regarding staff conduct outside of the facility; what kind of professional development or behavioral training do you provide to ensure the team represents your values at all times?
5With the facility's strong reputation for compassionate care, what are some of the most popular daily activities or social programs that residents currently participate in?
6How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden change in health or a medical emergency?

Personalized based on this facility's data

Key Review Excerpts

“Mabry Health care is great! The owners and staff really care about the residents and give the best care!”

Family member · 2021★★★★★

“The owner Diana is a great person and really cares about the residents and staff”

Family member · 2023★★★★★

“One of their drivers flipped me off, cursed at me and tried to hit my car as I was trying to move out of the way for EMS to respond to an accident.”

Community member · 2023★☆☆☆☆

Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.36hrs

48%

Registered nurses for medical care

Total Nursing

3.62hrs

88%

All nurses + aides combined

Staff Turnover

60%

Lower is better (< 30% = good)

RN Turnover

67%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

😔

Residents with depression symptoms

↓ Lower is better

This Facility31.5%

Worse than Avg

Here

31.5%

12.1%

12.9%

Jackson

17.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

⚖️

Residents who lost too much weight

↓ Lower is better

This Facility14.3%

Worse than Avg

Here

14.3%

5.3%

6.3%

Jackson

5.4%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility27.7%

Worse than Avg

Here

27.7%

19.4%

20.1%

Jackson

20.4%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility97.3%

Better than Avg

Here

97.3%

93.4%

89.5%

Jackson

90.6%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility26.5%

Mixed vs Avgs

Here

26.5%

19.5%

31.9%

Jackson

24.0%

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

94.5%

Jackson

93.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility88.0%

Better than Avg

Here

88.0%

81.8%

79.4%

Jackson

78.3%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

Jackson

1.5%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility78.9%

Worse than Avg

Here

78.9%

79.8%

Jackson

79.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies

Near state avg (5.9)

1 complaint-triggered

Mabry Health Care has 20 federal deficiencies across four surveys, with one triggered by a family complaint regarding nursing care quality. The most recurring issues involve fire safety systems, emergency preparedness, and medication management. While all deficiencies show correction dates, fire safety problems have persisted across multiple surveys, suggesting ongoing maintenance challenges that families should discuss during visits.

Feb 5, 2025Routine5 findings

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Sep 1, 2023Complaint1 finding

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Mar 18, 2020Routine9 findings

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0030Potential for harm · IsolatedCorrected