Assisted Living

Ma Maison Shea AL LLC

Name: Public quality & inspection record for Ma Maison Shea AL LLC
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate, family-oriented care. Schedule a visit to confirm the fit.

10571 North 96th Place, Scottsdale Ranch · Scottsdale, AZ 85258|Licensed & active

Google rating

4.4/5

based on 14 Google reviews

(480) 395-8154 Directions

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What this means for your family

Public Google reviewers rate Ma Maison Shea AL LLC highly. Reviewers highlight: compassionate, family-oriented care, high-quality home-cooked meals. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

14 public Google reviews available

This facility has a long history of being highly praised for its compassionate, family-like care and high-quality home-cooked meals. However, recent reviews from 2023 and 2024 raise serious concerns regarding staffing shortages, improper resident handling, and poor medication management. Families should note that while new ownership claims to have implemented major upgrades, there is a significant discrepancy between the historical praise and recent critical feedback.

Quality Themes

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Strengths

Compassionate, family-oriented care
High-quality home-cooked meals
Beautiful and clean residential environment
Strong expertise in dementia and Alzheimer's care

Concerns

Staffing shortages and frequent turnover
Improper resident lifting techniques
Poor medication management

Rating Trends

Tap a year to see what changed

Distribution · 14 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1We've heard wonderful things about your home-cooked meals; could you tell us more about the daily menu and how much input residents have in their food choices?
2Since we are looking for a very stable environment, how do you approach staff training and retention to ensure a consistent team for our loved one?
3What specific protocols do you have in place to ensure medication is administered accurately and recorded correctly every time?
4How do you train your care team on safe transfer and lifting techniques to ensure residents are always physically supported and comfortable?
5Could you describe what a typical afternoon of social activities or engagement looks like for the residents here?
6In the event of a medical emergency during the night, what is your specific process for contacting family and coordinating with doctors?

Personalized based on this facility's data

Key Review Excerpts

“The staff/owners have treated her like family and provided a safe environment. I highly recommend Central Scottsdale Assisted Living.”

Long-term resident's family · 2020★★★★★

“Home cooked meals individual attention and loving care is just what my dad needed. The home is welcoming and beautiful.”

Memory care family member · 2020★★★★★

Source: 14 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: AZ State Licensing Agency

1total

Aug 18, 2025OtherNo deficiencies reported

None

View official report

An on-site inspection for a change of ownership was conducted on August 18, 2025, and an off-site documentation review was conducted on August 19, 2025.

Contact

Get in Touch

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(480) 395-8154

10571 North 96th Place

Scottsdale, AZ 85258

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References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

14 reviews from families & visitors

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.