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Assisted Living Investigative

Lynden Manor

Reviewer concerns include inadequate staffing levels (mentioned by 2 reviewers) — investigate before committing.

905 Aaron Dr, Lynden, WA 98264115 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
2.7/5

based on 10 Google reviews

5
4
3
2
1
Lynden Manor Assisted Living in Lynden, WA — Street View
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What this means for your family

While the facility has a history of providing compassionate end-of-life care, recent feedback indicates a concerning trend regarding staffing levels and management's responsiveness to resident needs. We strongly recommend visiting in person to observe current staffing levels and ensuring that social spaces remain accessible for your loved one.

Google Reviews

Google Reviews

10 reviews on Google
Lynden Manor receives highly polarized feedback, with older reviews praising individual staff members for their compassion, while recent reviews express significant dissatisfaction. Current concerns focus on a perceived decline in management's treatment of residents and reports of inadequate staffing levels outside of hospice care.

Quality Themes

Tap a score for details
FoodN/AStaff5.0CleanN/AActivities1.0MedsN/AMemoryN/AComms2.0Value1.0

Strengths

  • Compassionate individual staff members
  • History of attentive end-of-life care

Concerns

  • Inadequate staffing levels (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02018(2)5.02019(2)5.02022(1)1.52024(2)1.02025(3)

Distribution · 10 analyzed

5
4
4
0
3
0
2
1
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I understand that Lynden Manor has a strong reputation for compassionate end-of-life care; could you share how your team coordinates with families and medical providers during those sensitive transitions?
  • 2With 115 residents, how do you ensure that each individual receives consistent, personalized attention throughout the day, especially during peak hours?
  • 3I noticed there is room for improvement in your current activity calendar; what specific steps are you taking to increase engagement and provide more diverse social opportunities for residents?
  • 4Could you walk me through your current communication process for keeping families updated on their loved one's daily well-being and any changes in their care plan?
  • 5Given the current pricing structure, what specific services or amenities are included that provide the most value to residents and their families?
  • 6How do you manage staffing coverage to ensure that residents' needs are met promptly, particularly in the evenings and on weekends?

Personalized based on this facility's data


Key Review Excerpts

My grandmother used to live here for a while before she passed, in her final days there was this attendant who was very patient with her and treated her with much care

Grandchild of former resident · 2022★★★★★

Curious as to why the sweet little nook on the 2nd floor was now all end tables and fake plants. I had a feeling by the looks of it that it was to keep people out, but the truth is far uglier, my friends. The management who have offices (with doors mind you) below were sick of hearing the sweet old ladies chit chat so they took the chairs out and replaced it with this hideous dibatchery.

Visitor · 2024☆☆☆☆

Check on your family members.they're running low on staff outside of hospice care.

Family member · 2024★★☆☆☆
Source: 10 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

33total
77deficiencies
May 19, 2026Fire
CleanReport

No violations were observed during this inspection.

Apr 1, 2026Dispute
CleanReport

This document is a formal response to an Informal Dispute Resolution (IDR) regarding a Statement of Deficiencies (SOD) report dated February 25, 2026. The department upheld the original deficiencies.

Mar 13, 2026Other

This document is an IDR (Informal Dispute Resolution) scheduling letter for a video disabled/telephone review regarding a Statement of Deficiencies dated February 26, 2026. The meeting is scheduled for March 26, 2026.

WAC 388-78A-2950 (6)
Feb 25, 2026Investigation

The facility is Lynden Manor (referenced as Lyden Manor in some parts of the report). Investigation resulted in compliance determination 72323. A separate follow-up inspection letter indicates these deficiencies were subsequently corrected as of 04/29/2026.

Water supplyWAC 388-78A-2950Corrected Apr 11, 2026

Hot water temperatures in the main residents' bathroom were measured below the required 105 to 120 degrees Fahrenheit (sink 80.6 F, shower 70.0 F, bathtub 95.0 F).

Maintenance and housekeepingWAC 388-78A-3090Corrected Apr 11, 2026

Memory Care Unit main bathroom toilet was soiled with feces, the floor was wet and soiled with food debris and dirt, and no garbage container was found. This was a repeat deficiency from 07/21/2025.

Feb 12, 2026Investigation

Follow-up inspection conducted on 02/12/2026 found no deficiencies; previous deficiencies noted as corrected.

Medication servicesWAC 388-78A-2210-2-a

Deficiency corrected

Medication servicesWAC 388-78A-2210-2

Deficiency corrected

Medication servicesWAC 388-78A-2210-1-b

Deficiency corrected

Medication servicesWAC 388-78A-2210-1

Deficiency corrected

Feb 11, 2026Inspection

Follow-up inspection conducted on 02/11/2026 found no deficiencies, correcting previous issues identified in reports 72715 and 69681.; The report reflects deficiencies identified during the 2025 inspection cycle. Multiple instances of missing staff training records and lack of required signatures on service plans were noted.

Training and home care aide certification requirementsWAC 388-78A-2474

The facility ensured staff met required long-term care worker training requirements.

Signing negotiated service agreementWAC 388-78A-2150

The facility failed to ensure Negotiated Service Agreements (NSAs) were signed by residents or representatives and facility representatives for 9 of 9 residents.

Training and home care aide certification requirementsWAC 388-78A-2474

The facility failed to ensure staff met training requirements for basic training, specialty training (dementia/mental health), CPR/first aid, and continuing education.

Disclosure of servicesWAC 388-78A-2710

The facility failed to maintain an accurate Disclosure of Services, misrepresenting the availability of RN and LPN nursing services.

Emergency and disaster preparednessWAC 388-78A-2700

The facility maintained the premises free of hazards.

Medication RefusalWAC 388-78A-...

The facility failed to notify the physician or evaluate outcomes for Resident 5 who refused medication (Tinactin) 27 times.

Tuberculosis Testing RequiredWAC 388-78A-2480

The facility failed to ensure 2 of 5 staff members initiated TB screening within three days of employment.

Feb 11, 2026Inspection

This document is a cover letter confirming that the Department completed a follow-up inspection on 02/11/2026 and found no deficiencies, confirming previous deficiencies for WAC 388-78A-2700 and WAC 388-78A-2474 have been corrected.; The document also notes observations of unlocked bathroom cabinets in resident rooms containing hazardous products like hydrogen peroxide and various medications.; Additional requirements mentioned include WAC 388-78A-2450 (staff documentation) and 12 hours of annual continuing education (WAC 388-112A-0611).

Ongoing assessmentsWAC 388-78A-2100

Facility failed to update Assessments and Negotiated Service Agreements (NSAs) for 2 of 9 residents when medication management services were required.

Emergency and disaster preparednessWAC 388-78A-2700
Training and home care aide certification requirementsWAC 388-78A-2474
Intermittent nursing services systemsWAC 388-78A-2320

Facility failed to follow criteria for nurse delegation for 1 resident (Resident 7) regarding blood glucose monitoring and insulin injections.

Medication refusalWAC 388-78A-2230

Facility failed to evaluate outcomes or notify the physician when a resident refused their medication on multiple occasions.

Signing negotiated service agreementWAC 388-78A-2150

Facility failed to ensure Negotiated Service Agreements (NSAs) for 9 of 9 residents were signed by the resident/representative and a facility representative.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Nov 23, 2025

The facility failed to ensure 2 of 5 staff (Staff B and G) initiated TB screening within three days of employment.

Disclosure of servicesWAC 388-78A-2710

Facility failed to provide nursing services as disclosed in the Disclosure of Services document for 84 residents.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Nov 23, 2025

The facility failed to ensure 6 of 6 staff members met long-term care worker training requirements (Basic training, specialty training, CPR, and first aid).

Dec 18, 2025Enforcement
$1,500.00Report

This is an enforcement letter imposing a $1,500.00 civil fine for a recurring and previously cited deficiency.

Medication servicesWAC 388-78A-2210 (1)(b)(2)(a)

The facility failed to ensure a resident received medication as prescribed, resulting in a missed insulin dose and the administration of twelve medications belonging to another resident.

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References & Resources

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Safer Alternatives Nearby

Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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