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Nursing HomeMedicaid

Lutheran Retirement Home

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

701 9th Street North, Northwood, IA 5045942 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 8 Google reviews

5
4
3
2
1
Lutheran Retirement Home Nursing Home in Northwood, IA — Street View
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What this means for your family

This facility is highly regarded for its cleanliness and welcoming atmosphere, making it a strong candidate for those prioritizing a pleasant living environment. While the reviews are uniformly positive, they are somewhat dated and limited in scope, so we recommend scheduling an in-person tour to observe current daily operations and staff-resident interactions.

Google Reviews

Google Reviews

8 reviews on Google
The Lutheran Retirement Home is consistently praised for its cleanliness and the warm, home-like environment it provides for residents. Reviewers frequently highlight the friendly and attentive nature of the staff, noting that the facility maintains a high standard of hygiene compared to other nursing homes.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Clean, odor-free environment
  • Friendly and helpful staff
  • Warm, home-like atmosphere

Rating Trends

Tap a year to see what changed

2345.02017(1)5.02018(3)5.02019(3)5.02025(1)

Distribution · 8 analyzed

5
8
4
0
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent focus on maintaining a clean and odor-free environment, what specific protocols do you have in place to ensure these high standards are consistently met?
  • 2With a 5-star staffing rating, how do you leverage your current team to ensure residents receive personalized attention throughout the day?
  • 3I noticed there have been some recent state-level compliance reports; could you walk me through the steps the facility is taking to address those specific areas and improve your health inspection outcomes?
  • 4Since the home-like atmosphere is a highlight for many families, what kind of daily social activities or community events are currently being organized to keep residents engaged?
  • 5In the event of a medical emergency, what is your protocol for coordinating care and communicating with family members during off-hours?
  • 6With a capacity of 42 residents, how do you foster a sense of individual community and connection among the residents in such an intimate setting?

Personalized based on this facility's data


Key Review Excerpts

Clean and doesn't smell the way many homes do. Great job

Visitor · 2018★★★★★

Very clean. Friendly and helpful staff. As close to being in your own loving home as it gets.

Visitor · 2018★★★★★

Excellent staff, great care

Visitor · 2018★★★★★
Source: 8 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.88hrs
OK
Registered nurses for medical care
Total Nursing
4.30hrs
OK
All nurses + aides combined
Staff Turnover
32%
Lower is better (< 30% = good)
RN Turnover
0%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

12

measures

Worse Than Avg

5

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility36.4%
Worse than Avg
Here
36.4%
US
19.4%
IA
25.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.5%
Better than Avg
Here
9.5%
US
19.5%
IA
20.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.2%
Better than Avg
Here
3.2%
US
12.1%
IA
4.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.8%
Better than Avg
Here
10.8%
US
15.5%
IA
19.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IA
93.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.2%
Worse than Avg
Here
20.2%
US
14.4%
IA
17.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.5%
Better than Avg
Here
95.5%
US
79.8%
IA
73.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
IA
84.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility8.7%
Worse than Avg
Here
8.7%
US
1.6%
IA
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
1penalties
Near state avg (6.2)
5 complaint-triggered
$24,922 in fines

Families filed complaints that triggered deficiencies related to abuse reporting and resident safety, indicating serious concerns about protection from harm and accident prevention. The facility has recurring issues with fire safety systems, electrical equipment, and resident rights that span multiple surveys, though all violations have been corrected. Consider visiting to assess current conditions given the pattern of safety-related deficiencies.

Feb 26, 2026Routine
8
0029Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0868Potential for harm · IsolatedCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Jan 30, 2025Routine
6
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0625Minimal · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Aug 19, 2024Complaint
4
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Mar 14, 2024Routine
10
0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0033Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish methods for sharing information.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Nov 20, 2023Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Aug 19, 2024

$24,922

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
16deficiencies
Mar 23, 2026Inspection
Clean

Fed violations: 0, State violations: 0

Feb 26, 2026Inspection
Clean

Fed violations: 4, State violations: 0

Oct 22, 2025Other
Clean

Fed violations: 0, State violations: 0

Feb 4, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Jan 30, 2025Inspection
Clean

Fed violations: 4, State violations: 0

Oct 9, 2024Other
Clean

Fed violations: 0, State violations: 0

Aug 19, 2024Other
Clean

Fed violations: 4, State violations: 2

Mar 14, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lutheran Retirement Home

Organization Type

nonprofit

Ownership & Management

Key personnel

Nsb Bank5% or Greater Security InterestBidne, KevinOfficer / DirectorBrunsvold, JerryOfficer / DirectorKnutson, TimothyOfficer / DirectorKroneman, MariOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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