Lutheran Life Villages
Strong Medicare quality ratings; families often praise warm, attentive nursing staff. Still worth an in-person visit.
based on 25 Google reviews
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What this means for your family
This facility is highly regarded for its clean environment and robust activity programs, making it a strong candidate for those prioritizing social engagement. However, families should be vigilant regarding dietary needs and response times; we recommend asking management directly how they track and verify that special dietary orders and call-light requests are consistently met.
Google Reviews
Google Reviews
25 reviews on Google“Lutheran Life Villages generally receives high praise for its attentive nursing staff, engaging social activities, and clean facility environment. However, some families have reported critical issues regarding dietary compliance for residents with allergies and occasional lapses in responsiveness to call buttons. While many reviewers describe a warm, home-like atmosphere, prospective families should be aware of these specific inconsistencies in care delivery.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing staff
- Engaging social activities program
- Clean, well-maintained building
- Effective rehabilitation therapy services
Concerns
- Failure to accommodate dietary restrictions and allergies (mentioned by 2 reviewers)
- Slow or non-existent response to nurse call buttons (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We noticed how much you value feedback from families; how does the management team typically use resident and family suggestions to improve the facility?
- 2With such a great reputation for your social programs, could you tell us more about the types of engaging activities available for residents each week?
- 3How does the nursing team ensure that specific dietary needs or food allergies are strictly managed during meal times?
- 4What is the protocol for responding to nurse call buttons, and how do you ensure staff can attend to residents quickly at all hours?
- 5Can you describe the level of support provided by the rehabilitation therapy team for residents working on their mobility?
- 6In the event of a medical emergency during the night, what is the immediate process for getting care to a resident?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and ancillary medical personnel were absolutely wonderful! Could not have asked for a better experience. The food was very good.”
“Staff is dedicated to helping with the needs of others any way they can. They have a great activities program, to keeps your loved ones engaged in quality of life.”
“I was unable to take care of myself the first night of getting out of the hospital and they did not respond to a nurse call button causing me to wet my bed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lutheran Life Villages shows a pattern of deficiencies in treatment and care quality, with issues appearing in each of the three federal surveys over two years. The facility has struggled with following physician orders and resident care preferences, along with problems in specialized care areas like wound care, respiratory care, and medication oversight. All deficiencies were corrected by the facility, though the recurring care quality issues suggest ongoing challenges worth discussing during a visit.
Mar 3, 2026Routine2
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Mar 19, 2025Routine3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Feb 19, 2024Routine3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Lutheran Life Villages
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit lutheranlifevillages.org
Medicare data downloads
Original nursing home datasets
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