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Nursing HomeMedicaid

Lutheran Home of the Good Shepherd

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1226 1st Ave N, New Rockford, ND 5835651 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 4 Google reviews

Lutheran Home of the Good Shepherd Nursing Home in New Rockford, ND — Street View
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What this means for your family

While one reviewer highlights a very caring and kind staff, the lack of detailed feedback in recent reviews makes it difficult to assess specific care standards. Families should visit the facility in person to observe staff-resident interactions and verify cleanliness and dining quality.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.87hrs
OK
Registered nurses for medical care
Total Nursing
4.35hrs
OK
All nurses + aides combined
Staff Turnover
58%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

4

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
12.1%
ND
4.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
93.4%
ND
98.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility20.0%
Mixed vs Avgs
Here
20.0%
US
15.4%
ND
22.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.9%
Mixed vs Avgs
Here
23.9%
US
19.4%
ND
25.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility14.0%
Better than Avg
Here
14.0%
US
15.3%
ND
18.3%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility16.9%
Mixed vs Avgs
Here
16.9%
US
14.4%
ND
20.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility48.0%
Worse than Avg
Here
48.0%
US
79.7%
ND
88.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
ND
93.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.5%
Worse than Avg
Here
2.5%
US
1.6%
ND
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
3penalties
Near state avg (5.4)
6 complaint-triggered
$31,829 in fines

Families have filed complaints leading to 6 deficiencies, indicating ongoing concerns about care quality. The facility has recurring issues with infection control, care planning and assessment, and accident prevention that have appeared across multiple surveys. While all deficiencies show correction dates, the pattern of complaints and repeated problems in core care areas suggests families should visit carefully and ask specific questions about safety protocols and care planning processes.

Aug 28, 2025Routine
3
0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 4, 2025Complaint
1
0600Moderate

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jul 10, 2024Complaint
5
0880SevereCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jul 10, 2024Routine
2
0521ModerateCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0914MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Jun 21, 2023Routine
1
0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Federal Penalties

Fine

Aug 28, 2025

$9,110

Fine

Jun 4, 2025

$9,110

Fine

Jul 10, 2024

$13,609

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lutheran Home of the Good Shepherd

Organization Type

nonprofit

Ownership & Management

Key personnel

Allmaras, DianneOfficer / DirectorAnderson, KarenOfficer / DirectorBirkland, KarenOfficer / DirectorBollingberg, NancyOfficer / DirectorGuler, JoshOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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