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Assisted Living

Loyalhanna Senior Suites & Personal Care

Limited public data on Loyalhanna Senior Suites & Personal Care. Call, tour, and ask to meet current residents' families — your own impression matters most.

543 Mcfarland Road, Latrobe, PA 1565084 bedsLicensed & Active
Google rating
3.1/5

based on 29 Google reviews

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What this means for your family

While some recent families have found the staff helpful, the history of severe medication errors and hygiene neglect is deeply concerning. If you choose this facility, you must implement a rigorous system for personally verifying medication administration and daily hygiene care.

Google Reviews

Google Reviews

29 reviews on Google
Families should exercise extreme caution, as several reviewers report severe medical negligence, including medication errors and failure to communicate health declines. While some recent visitors found the facility nice and the staff helpful, there are documented reports of significant hygiene issues and systemic management failures.

Quality Themes

Tap a score for details
FoodN/AStaff3.0Clean2.0ActivitiesN/AMeds1.0MemoryN/AComms1.0ValueN/A

Strengths

  • Helpful and friendly staff members
  • Clean facility environment
  • Nice amenities

Concerns

  • Medication errors and mismanagement (mentioned by 2 reviewers)
  • Failure to communicate changes in resident health
  • Poor hygiene and neglectful care

Rating Trends

Tap a year to see what changed

234'16(2)'18(3)'20(2)'22(1)'24(1)'26(1)

Distribution · 29 analyzed

5
13
4
2
3
1
2
1
1
12

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about how friendly and helpful the staff members are here; how do you foster that kind of positive culture within your team?
  • 2What specific protocols do you have in place to ensure medication is administered accurately and double-checked every time?
  • 3How does the care team communicate important updates or changes in a resident's health status to their family members?
  • 4Can you walk me through your daily cleaning and housekeeping schedule to ensure the suites and common areas stay consistently fresh?
  • 5What kind of daily activities or social outings do you offer to help residents stay engaged with one another?
  • 6In the event of a medical emergency during the night, what is the immediate process for contacting both medical professionals and the family?

Personalized based on this facility's data


Key Review Excerpts

They had a “med error” and withheld his pain medication for 48 hours, with zero effort to make him comfortable while his 80 year old body withdrew from opioids. During that time , despite several incidents where he soiled his pants he had not been showered or changed in that 5 day span.

Family member of a resident · 2023☆☆☆☆

I can tell many of the nurses here try their best, and care deeply. But there is a systematic failure here and it comes from the top. I have lost two loved ones to this place.

Family member of deceased residents · 2021☆☆☆☆

Was apprehensive about this facility after seeing the reviews, but facility is nice and staff is helpful. We have received really good care so far!

Family member of a resident · 2025★★★★
Source: 29 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

25total
43deficiencies

Key Findings

Between 2021 and 2025, Loyalhanna Senior Suites & Personal Care underwent 26 inspections, resulting in 11 clean reports and 43 recorded violations. Findings from these inspections included issues related to staff training, food storage, medication documentation, and resident privacy protocols.

Aug 1, 2025Routine
severe2600.15b

The home failed to immediately implement a plan of supervision or suspend a staff person following an allegation of resident abuse involving physical roughness.

severe2600.16c

The home failed to report an incident of verbal mistreatment by staff to the Department within the required 24-hour timeframe.

severe2600.42c

A staff member failed to treat a resident with dignity and respect by using profane language during care.

severe2600.105g

A dryer in the 3rd floor laundry room caught fire due to the accumulation of lint in the machine.

Apr 16, 2025Routine
CleanReport

No deficiencies found during this inspection.

Jul 16, 2024Routine
minor2600.89.b

The hot water temperature at the bathroom sink in resident room 314 measured 125.9 degrees Fahrenheit, exceeding the 120°F limit.

minor2600.103.g

Various food items in the kitchen and walk-in freezer, including pasta, rice, and sugar, were stored in unsealed containers.

minor2600.121.a

Emergency exit doors had signs posted stating 'STOP, do not use stairs!', which obstructed the egress route.

minor2600.132.h

A resident had not been evacuated to the designated meeting place during monthly fire drills since January 2024.

minor2600.144.b

Despite home rules designating the facility as non-smoking, staff and residents were observed smoking in outdoor areas.

minor2600.184.a

Pharmacy labels for two residents contained incorrect administration instructions regarding frequency and dosage.

Feb 27, 2024Routine
minor2600.51

A direct care staff person was hired, but their criminal background check was not completed until after their hire date.

minor2600.65.d

A direct care staff person provided unsupervised ADL services without having successfully completed the Department-approved direct care training course or competency test.

Jul 18, 2023Routine
minor2600.17

Lab reports and 24-hour reports containing confidential resident information were left unlocked and accessible on a nursing station desk and in a charting room.

minor2600.25b

A resident's contract was found to be missing the resident's signature.

minor2600.65f

A direct care staff member did not receive required training in infection control, cleanliness, immobility concerns, and safe management techniques.

minor2600.65g

Staff members lacked required annual training in fire safety, emergency preparedness, OAPSA, and resident rights.

Mar 14, 2022Routine
minor2600.17

Medication administration records and a narcotic count binder were left unlocked, unattended, and accessible on a computer and medication cart.

minor2600.89b

The hot water temperature at the bathroom sink in bedroom #212 was measured at 125.6 degrees Fahrenheit, exceeding the 120°F limit.

minor2600.132c

Fire drill records for several dates failed to include exit routes used, number of residents in the home, and number of residents evacuated.

minor2600.132d

During fire drills on 2/18/22 and 1/14/22, residents were not evacuated to a public thoroughfare or a designated fire-safe area.

minor2600.141b1

Resident #3's most recent medical evaluation was incomplete.

Jan 5, 2022Routine
CleanReport

No deficiencies found during this inspection.

Aug 27, 2021Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Loyalhanna Health Care Associates

Organization Type

for profit

Source: State licensing data

Contact

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References & Resources

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