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Nursing HomeMedicaid Investigative

Lovington Healthcare LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1600 West Avenue I, Lovington, NM 8826062 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 69 Google reviews

5
4
3
2
1

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2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low staffing rating (2/5 stars)
  • High staff turnover (56%)

Above average in NM · Below recommended RN staffing · Chain outperformer · No penalties on record

Source: Medicare data

What this means for your family

Lovington Healthcare has a strong reputation for rehabilitation and friendly staff, but the recent reports of medication errors and neglect are extremely concerning. We strongly advise families to conduct unannounced visits and closely monitor medication administration records if your loved one is admitted here.

Google Reviews

Google Reviews

69 reviews on Google
Lovington Healthcare LLC receives polarized feedback, with many reviewers praising the facility's recent renovations, friendly staff, and effective rehabilitation services. However, several critical reviews raise serious concerns regarding medication management, neglect, and inadequate staffing levels, which families should investigate thoroughly.

Quality Themes

Tap a score for details
Food5.0Staff6.0Clean7.0Activities8.0Meds2.0MemoryN/AComms4.0Value5.0

Strengths

  • Friendly and welcoming staff
  • Effective rehabilitation therapy team
  • Clean and recently updated facility
  • Personable and attentive nursing care

Concerns

  • Medication management errors and omissions (mentioned by 2 reviewers)
  • Inadequate staffing and slow response times (mentioned by 2 reviewers)
  • Lack of communication between staff members (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2341.0'19(1)5.05.0'21(1)3.74.4'23(10)4.84.6'25(21)2.5'26(2)

Distribution · 62 analyzed

5
52
4
2
3
1
2
0
1
7

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that staffing levels can fluctuate, what specific protocols do you have in place to ensure prompt response times when a resident needs assistance?
  • 2I noticed some feedback regarding medication administration; could you walk me through your current process for double-checking medications to ensure accuracy and safety?
  • 3How do you facilitate communication between shifts and different departments to ensure that a resident's care plan is consistently followed throughout the day?
  • 4With your rehabilitation therapy team being a noted strength, how do they collaborate with the nursing staff to support a resident's daily progress?
  • 5What kind of daily activities or social opportunities are available to keep residents engaged and connected with the rest of the community?
  • 6In the event of a medical emergency or a sudden change in health status, what is the standard procedure for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

The staff at Lovington Healthcare went above and beyond to accommodate and help her feel more comfortable. After several months of care and rehabilitation she has made it back home in improved condition.

Long-term resident's family · 2025★★★★★

Arrived from LBK UMC by ambulance. No intake at arrival. Continuous Serious oversights with medications. Senior staff finally met with patient almost 48 hours later after family raised concerns.

Family member · 2025☆☆☆☆

They neglected my mother leaving her with bed sores and they quit giving her medications to her without letting anyone know. By doing this it caused her to go into a constant seizures that killed her 3 days later.

Family member · 2025☆☆☆☆
Source: 69 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.41hrs
54%
Registered nurses for medical care
Total Nursing
2.73hrs
67%
All nurses + aides combined
Staff Turnover
63%
Lower is better (< 30% = good)
RN Turnover
43%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
NM
1.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
15.3%
NM
13.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
14.4%
NM
13.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility21.1%
Worse than Avg
Here
21.1%
US
19.5%
NM
14.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
NM
97.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
NM
98.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
NM
86.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.7%
Better than Avg
Here
97.7%
US
81.8%
NM
86.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NM
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Near state avg (16.6)
9 complaint-triggered

This facility has a concerning pattern with 47 deficiencies across eight surveys, including nine complaint-triggered violations where families filed reports. The most recurring problems involve care planning and assessments, medication management, and fire safety systems. Issues persist across multiple years, with nurse staffing posting violations appearing three times and care planning deficiencies repeating regularly, suggesting ongoing operational challenges that may impact resident care quality.

Nov 25, 2025Complaint
3
0732Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

May 7, 2025Routine
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0007Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 10, 2025Complaint
1
0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Feb 13, 2025Complaint
1
0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

May 16, 2024Complaint
3
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Mar 29, 2024Routine
18
0732Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lovington Healthcare LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Opco Skilled Management

Chain Size

66 facilities nationwide

Chain avg rating: 2.4/5 · Rank 11 of 52

Ownership & Management

Owners

1600 Lovington Opco Holdings, LLC

Owner · Organization

Brazos Trust

Owner (parent company) · Organization

Oxford Square LLC

Owner (parent company) · Organization

Rimpau Holdings Trust

Owner (parent company) · Organization

Sasem Investments LLC

Owner (parent company) · Organization

Wellington Hc Partners LLC

Owner (parent company) · Organization

Davidovich, Niv

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Gurwitz, Solomon

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Hagins, Elizabeth

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Kaplan, Esther

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Kaplan, Mordechai

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Mindle, Adam

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Sternshein, Jennifer

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Unger, Jeffrey

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Zimmerman, Caroline

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Garetz, DavidOfficer / DirectorGaretz, DavidManagerHarrison, CinthiaManagerStolarczyk, LisaManager1600 W Ave I Nm, LLCAdp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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