Louisville Healthcare LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 6 Google reviews
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What this means for your family
While the facility has demonstrated success in physical therapy and rehabilitation, the recent reports of management conflict and medication disputes are concerning. Families should schedule a meeting with the administration to clarify medication policies and observe how staff interact with visitors before making a decision.
Google Reviews
Google Reviews
6 reviews analyzed“Louisville Healthcare LLC receives polarized feedback, with some families praising the quality of physical therapy and nursing staff for rehabilitation needs. However, recent reports highlight significant friction with management regarding medication protocols and interpersonal communication, leading to serious allegations of rights violations.”
Quality Themes
Tap a score for detailsStrengths
- Superb physical therapy services
- Kind and attentive nursing staff
- Effective rehabilitation outcomes
Concerns
- Management conflict and poor communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong focus on physical therapy and rehabilitation, how do you integrate these services into the daily routine for residents who aren't in active recovery?
- 2I noticed the staffing rating is quite high, which is impressive; how does this consistent presence help with the personalized attention residents receive throughout the day?
- 3We want to ensure we stay well-informed about our loved one's care; what is your standard process for communicating updates to families, and who is our primary point of contact for administrative questions?
- 4With medication management being a critical part of daily health, could you walk us through the safety protocols and oversight measures you have in place to ensure accuracy?
- 5How does your team handle the transition process for new residents to ensure they feel comfortable and integrated into the community right away?
- 6In the event of a medical concern or emergency, what is the specific protocol for notifying family members, and how do you coordinate with local hospitals if a higher level of care is needed?
Personalized based on this facility's data
Key Review Excerpts
“My mother broke her pelvis in 2 places and needed rehab and PT. We hesitated when trying to make a decision because of the 2 Medicare rating on their website; however, a healthcare worker at another facility recommended them so we decided to give it a try. We could not have made a better choice!!”
“Do NOT use this facility if any way possible. Upper management is a nightmare to work with. I have PTSD and have a hard time going in certain places. They were being jerks about my moms medication.”
“Great kind staff”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
6
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Louisville Healthcare shows recurring issues with care planning and daily care assistance appearing across multiple surveys from 2022 to 2025, suggesting ongoing challenges in these core areas. The facility also had repeated problems with infection control and issues with pain management and medication practices. While all deficiencies were reportedly corrected, the pattern of similar problems reappearing over three years raises concerns about sustained improvement in resident care quality.
Apr 16, 2025Routine5
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Sep 14, 2023Routine5
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Feb 24, 2022Routine4
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Federal Penalties
Fine
Apr 16, 2025
$8,788
Ownership & Operations
Who Operates This Facility
Louisville Healthcare LLC
for profit
Chain Affiliation
Trend Consultants
16 facilities nationwide
Chain avg rating: 3.3/5 · Rank 10 of 16
Ownership & Management
Owners
Trend Consultants LLC
Owner · Organization
Kelly, Charles
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit trendltc.com
Medicare data downloads
Original nursing home datasets
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