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Nursing HomeMedicaid

Lorien Nsg & Rehab Ctr Belair

Strong Medicare quality ratings; families often praise engaging and frequent resident activities. Still worth an in-person visit.

1909 Emorton Road, Bel Air, MD 21015120 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 66 Google reviews

5
4
3
2
1

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What this means for your family

This facility offers excellent activity programs and a clean environment, which many families appreciate. However, given the recurring reports of poor communication and inconsistent medical oversight during rehab, we strongly recommend that you maintain a high level of involvement in your loved one's care plan and verify that pain management protocols are being followed.

Google Reviews

Google Reviews

66 reviews on Google
Lorien Bel Air receives highly polarized reviews, with many families praising the facility for its engaging activities, clean environment, and dedicated nursing staff. However, a significant number of reviewers report serious concerns regarding inconsistent care, poor communication from the administrative and social work departments, and inadequate attention to pain management and medical needs during rehab stays.

Quality Themes

Tap a score for details
Food6.0Staff6.0Clean8.0Activities9.0Meds3.0Memory7.0Comms3.0ValueN/A

Strengths

  • Engaging and frequent resident activities
  • Clean and well-maintained facility
  • Attentive and compassionate nursing staff
  • Effective physical and occupational therapy teams

Concerns

  • Inconsistent or poor communication from administrative and social work staff (mentioned by 5 reviewers)
  • Inadequate pain management and medical oversight during rehab (mentioned by 4 reviewers)
  • Understaffing leading to slow response times and neglect of basic needs (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'17(2)'19(6)'21(3)'23(7)'25(15)'26(9)

Distribution · 68 analyzed

5
39
4
5
3
2
2
2
1
20

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that your team is very active in responding to online feedback; what is the best way for families to maintain that same level of open communication with the administrative and social work staff once a resident is admitted?
  • 2Given the importance of consistent medical oversight during rehab, could you walk me through how your clinical team coordinates pain management plans and ensures doctors are updated on a resident's daily progress?
  • 3With a capacity of 120 residents, how do you ensure that staff response times remain prompt and that individual needs are met consistently throughout the day and night?
  • 4I’ve read great things about your activity schedule; could you share what a typical week of social engagement looks like for a new resident looking to get involved?
  • 5I see there have been some recent health inspection findings; what specific steps is the leadership team taking to address those areas and ensure the highest standard of care for residents?
  • 6How do you handle the transition of care for residents who require specialized medication management to ensure there are no gaps in their treatment plan?

Personalized based on this facility's data


Key Review Excerpts

My father is receiving care at the Lorien and he has dementia. He loves all the activities and they even have planned activities on the weekend which is great as he likes to keep busy.

Memory care family member · 2024★★★★★

Starting on the first night, she wasn’t given pain medication when requested (for 10-12 hours after requesting), to the point that rehab couldn’t work with her because of the pain.

Rehab patient's family · 2025☆☆☆☆

My mother has been a resident at Lorien Bel Air for 2 years. I can honestly say that she has received excellent care. Besides getting wonderful medical care, she thoroughly enjoys all the activities that are offered through the amazing activities department.

Long-term resident's family · 2024★★★★★
Source: 66 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.10hrs
OK
Registered nurses for medical care
Total Nursing
4.19hrs
OK
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility52.7%
Worse than Avg
Here
52.7%
US
15.3%
MD
24.5%
Harford
16.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility29.2%
Worse than Avg
Here
29.2%
US
14.4%
MD
21.5%
Harford
17.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.9%
Worse than Avg
Here
32.9%
US
19.4%
MD
25.1%
Harford
31.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
19.5%
MD
16.6%
Harford
12.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility10.7%
Better than Avg
Here
10.7%
US
12.1%
MD
22.2%
Harford
13.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MD
92.1%
Harford
97.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.3%
Better than Avg
Here
97.3%
US
81.8%
MD
78.7%
Harford
83.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.9%
Better than Avg
Here
97.9%
US
79.8%
MD
80.6%
Harford
83.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
MD
1.3%
Harford
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Well below state avg (18.9)
12 complaint-triggered

Lorien NSG & Rehab Belair shows concerning patterns with 12 complaint-triggered deficiencies from families reporting issues. The facility has recurring problems with care planning, medication management, and wound care that persist across multiple surveys from 2018-2024. While all deficiencies were reportedly corrected, the repetitive nature of violations in core care areas suggests ongoing quality challenges that families should investigate thoroughly.

Jan 9, 2026Routine
7
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Nov 17, 2025Complaint
2
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Jun 12, 2024Complaint
3
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 12, 2024Routine
14
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 9, 2024Complaint
7
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

May 15, 2019Routine
20
0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0791Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0836Potential for harm · IsolatedCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lorien Nsg & Rehab Ctr Belair

Organization Type

for profit

Chain Affiliation

Chain Name

Lorien Health Services

Chain Size

8 facilities nationwide

Chain avg rating: 3.4/5 · Rank 5 of 8

Ownership & Management

Owners

Collison, Michele

Owner

10%

Juras, Rosemary

Owner

Licata, Linda

Owner

10%

Mangione, Joanne

Owner

10%

Mangione, John

Owner

10%

Mangione, Louis

Owner

10%

Mangione, Nicholas

Owner

10%

Mangione, Peter

Owner

10%

Mangione, Samuel

Owner

O'keefe, Frances

Owner

10%

Key personnel

Grimmel, LouisOfficer / DirectorJuras, RosemaryOfficer / DirectorLicata, LindaOfficer / DirectorMangione, JohnOfficer / DirectorMangione, LouisOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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