See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Top Rated

Lorien Health Systems Mt Airy

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

705 Midway Avenue, Mount Airy, MD 2177162 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 35 Google reviews

5
4
3
2
1
Lorien Health Systems Mt Airy Nursing Home in Mount Airy, MD — Street View
Street View

Watch Lorien Health Systems Mt Airy

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

This facility is highly regarded for its active social calendar and dedicated nursing staff, making it a strong choice for many families. However, given the reports of inconsistent communication during the admissions process and one serious allegation regarding medical oversight, we recommend that you verify their medication management protocols and ensure you have a clear point of contact for administrative questions before moving in.

Google Reviews

Google Reviews

35 reviews on Google
Lorien Health Systems Mt Airy receives high praise from many families for its compassionate nursing staff, engaging activities, and clean, home-like environment. However, some families have reported serious concerns regarding administrative responsiveness, financial transparency, and, in one critical instance, alleged failures in medical care.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean9.0Activities9.0Meds4.0MemoryN/AComms5.0Value3.0

Strengths

  • Compassionate and attentive nursing staff
  • Active and engaging resident programs
  • Clean and welcoming facility environment
  • Effective rehabilitation therapy team

Concerns

  • Difficulty reaching administration or scheduling tours (mentioned by 2 reviewers)
  • Perceived lack of empathy or financial pressure during admissions (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'18(2)5.03.7'21(3)2.02.3'23(3)3.94.9'25(10)5.0'26(2)

Distribution · 36 analyzed

5
26
4
1
3
0
2
0
1
9

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that resident and family input to continuously improve the care experience here?
  • 2With a capacity of 62 residents, how does your team ensure that each individual receives personalized attention, especially regarding their specific medication management needs?
  • 3Could you walk me through the process for family members to stay in regular contact with the administrative team to ensure we always feel connected to our loved one's care plan?
  • 4I see your rehabilitation team is highly regarded; how do you integrate those therapy programs into the daily routines and social activities for residents?
  • 5Since admission processes can sometimes feel overwhelming, could you explain how your team works to make the financial and intake transition as transparent and supportive as possible for families?
  • 6Given the recent focus on maintaining high standards, what specific protocols do you have in place to address any identified health inspection findings and ensure the highest quality of safety for residents?

Personalized based on this facility's data


Key Review Excerpts

My mother moved in July 2025 and her quality of life has been restored thanks to the great staff at Lorien. From the move- in process, to proper meds scheduling, dining services, activities, housekeeping, daily caregiving and nursing, we have been very happy with everyone at Lorien.

Long-term resident's family · 2025★★★★★

Dad was there initially on rehab after a hip fracture replacement. The rehab team was great and he was making progress but his other medical conditions warranted a transfer to the hospital. After a month it was decided he needed to have hospice care and he wanted to go back to Lorien.

Hospice family member · 2025★★★★★

I have worked much of my life in skilled nursing and assisted living communities, both as a regular employee and in management, and I will say that without a doubt this is the best place I have visited.

Industry professional · 2024★★★★★
Source: 35 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.16hrs
OK
Registered nurses for medical care
Total Nursing
5.23hrs
OK
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
37%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.2%
Better than Avg
Here
3.2%
US
12.1%
MD
22.2%
Carroll
14.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.7%
Better than Avg
Here
13.7%
US
19.5%
MD
16.6%
Carroll
24.9%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility11.6%
Worse than Avg
Here
11.6%
US
4.9%
MD
6.1%
Carroll
4.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.1%
Worse than Avg
Here
25.1%
US
19.4%
MD
25.1%
Carroll
23.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility12.5%
Better than Avg
Here
12.5%
US
15.5%
MD
14.1%
Carroll
17.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility18.7%
Mixed vs Avgs
Here
18.7%
US
14.4%
MD
21.5%
Carroll
17.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.3%
Better than Avg
Here
92.3%
US
79.8%
MD
80.6%
Carroll
77.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility86.7%
Better than Avg
Here
86.7%
US
81.8%
MD
78.7%
Carroll
84.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.6%
Worse than Avg
Here
2.6%
US
1.6%
MD
1.3%
Carroll
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Well below state avg (18.9)
5 complaint-triggered

This facility has ongoing issues across multiple surveys, with families filing five complaints that triggered investigations into resident care problems including medication errors, feeding tube use, and resident protection. The most persistent problems involve fire safety systems, care planning, and medication management, with deficiencies in these areas appearing repeatedly across surveys from 2019 to 2025. While the facility reports correcting all identified issues, the pattern of recurring deficiencies in critical safety and care areas suggests systemic challenges that warrant careful consideration.

Aug 13, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 13, 2025Routine
17
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0281Potential for harm · PatternCorrected

Egress Deficiencies

Install proper backup exit lighting.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0868Potential for harm · IsolatedCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Feb 20, 2025Complaint
4
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Dec 14, 2022Routine
26
0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0685Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0225Potential for harm · IsolatedCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0331Potential for harm · IsolatedCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Jun 3, 2019Routine
22
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0809Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0100Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet other general requirements.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0522Potential for harm · IsolatedCorrected

Services Deficiencies

Have an externally vented heating system.

0923Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0911Minimal · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lorien Health Systems Mt Airy

Organization Type

for profit

Chain Affiliation

Chain Name

Lorien Health Services

Chain Size

8 facilities nationwide

Chain avg rating: 3.4/5 · Rank 4 of 8

Ownership & Management

Owners

Collison, Michele

Owner

10%

Juras, Rosemary

Owner

10%

Licata, Linda

Owner

10%

Mangione, John

Owner

10%

Mangione, Nicholas

Owner

10%

Mangione, Peter

Owner

Mangione, Samuel

Owner

10%

O'keefe, Frances

Owner

10%

Key personnel

Mangione, LouisW-2 Managing EmployeeGrimmel, LouisOfficer / DirectorJuras, RosemaryOfficer / DirectorLicata, LindaOfficer / DirectorMangione, JohnOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call