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Nursing HomeMedicaid Investigative

Lorien Health Systems - Columbia

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

6334 Cedar Lane, Hickory Ridge · Columbia, MD 21044205 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 105 Google reviews

5
4
3
2
1
Lorien Health Systems - Columbia Nursing Home in Columbia, MD — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (29 vs median 16.0)

Below average in MD · Meets national RN staffing standard · Above average staffing · Worst in LORIEN HEALTH SERVICES chain · $16,042 in fines

Source: Medicare data

What this means for your family

This facility has a strong reputation for its physical therapy and rehab outcomes, but families must be vigilant. Given the consistent reports of slow response times and meal inaccuracies, we strongly recommend visiting at different times of the day and staying actively involved in your loved one's daily care and medication monitoring.

Google Reviews

Google Reviews

105 reviews on Google
Lorien Health Systems - Columbia receives highly polarized feedback, with many families praising the facility for its effective rehabilitation programs and compassionate nursing staff. However, a significant number of reviewers report serious concerns regarding inconsistent communication, poor responsiveness to call bells, and recurring issues with meal accuracy and quality. Potential families should be aware of these inconsistencies, as experiences appear to vary greatly depending on the specific unit and staff on duty.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean7.0Activities8.0Meds2.0MemoryN/AComms3.0Value2.0

Strengths

  • Effective physical and occupational therapy programs
  • Warm, attentive nursing and aide staff
  • Clean and well-maintained facility environment
  • Engaging activities and social events

Concerns

  • Slow or unresponsive call bell system (mentioned by 4 reviewers)
  • Inaccurate or poor quality meal service (mentioned by 5 reviewers)
  • Poor communication from management and medical staff (mentioned by 6 reviewers)
  • Medication management and order errors (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'11(1)'14(1)'18(10)'21(2)'24(23)'26(27)

Distribution · 97 analyzed

5
51
4
5
3
3
2
2
1
36

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has a high volume of activity offerings; could you walk me through how you help new residents integrate into these social programs to ensure they feel connected?
  • 2With a 205-resident capacity, how does your nursing team prioritize and manage call bell response times to ensure residents feel heard and supported promptly?
  • 3Given that medication management is a critical part of care, what specific protocols or double-check systems do you have in place to prevent medication errors?
  • 4I see that management is active in responding to feedback online; how do you translate that commitment to responsiveness into your day-to-day communication with families regarding their loved one's health status?
  • 5Could you share how you are currently working to improve the dining experience and meal quality to ensure residents are receiving both nutritious and appetizing options?
  • 6Regarding the recent health inspection reports, what specific steps or quality improvement initiatives has the facility implemented to address those findings and enhance overall care standards?

Personalized based on this facility's data


Key Review Excerpts

The therapy team are amazing! Marsha and Geronimo, to name a couple, encouraged me with

Long-term resident's family · 2023★★★★★

On more than one occasion, there was a mix-up with the medicine being distributed. There was also a mixed bag when it came to the meals.

Rehab patient's family · 2024★★★★

They are not staffed enough to keep my dad safe on his ventilator and feeding tube. Other residents can be heard from the hallway yelling for help.

Long-term resident's family · 2023☆☆☆☆
Source: 105 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.84hrs
OK
Registered nurses for medical care
Total Nursing
4.15hrs
OK
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
24%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

12

measures

Worse Than Avg

5

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility42.8%
Worse than Avg
Here
42.8%
US
15.3%
MD
24.5%
Howard
17.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
12.1%
MD
22.2%
Howard
13.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.9%
Worse than Avg
Here
27.9%
US
14.4%
MD
21.5%
Howard
16.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.7%
Better than Avg
Here
11.7%
US
19.5%
MD
16.6%
Howard
24.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
15.4%
MD
14.1%
Howard
15.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.6%
Better than Avg
Here
96.6%
US
93.4%
MD
92.1%
Howard
89.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.1%
Better than Avg
Here
95.1%
US
81.8%
MD
78.7%
Howard
76.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility82.9%
Better than Avg
Here
82.9%
US
79.7%
MD
80.6%
Howard
80.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.7%
Worse than Avg
Here
2.7%
US
1.6%
MD
1.3%
Howard
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

29deficiencies
1penalties
Well above state avg (18.9)
15 complaint-triggered
$16,042 in fines

This facility has significant concerns with 15 complaint-triggered deficiencies indicating families have filed reports about serious issues including abuse/neglect response, pressure ulcer care, and medication management. Recent surveys show recurring problems with fire safety, care planning, and staff training. Most concerning, two January 2026 deficiencies regarding abuse reporting and response remain uncorrected, suggesting ongoing safety issues that families should carefully consider before visiting.

Jan 14, 2026Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Sep 29, 2025Complaint
6
0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Jul 12, 2024Complaint
7
0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Jul 12, 2024Routine
27
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0730Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0941Potential for harm · WidespreadCorrected

Administration Deficiencies

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

0949Potential for harm · WidespreadCorrected

Administration Deficiencies

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Oct 4, 2019Routine
7
0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Jun 15, 2018Routine
6
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Minimal · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0911Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0363Minimal · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0923Minimal · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Federal Penalties

Fine

Jul 12, 2024

$16,042

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lorien Health Systems - Columbia

Organization Type

for profit

Chain Affiliation

Chain Name

Lorien Health Services

Chain Size

8 facilities nationwide

Chain avg rating: 3.4/5 · Rank 7 of 8 (Worst)

Ownership & Management

Owners

Collison, Michele

Owner

10%

Juras, Rosemary

Owner

10%

Licata, Linda

Owner

10%

Mangione, Joanne

Owner

10%

Mangione, John

Owner

10%

Mangione, Louis

Owner

10%

Mangione, Nicholas

Owner

10%

Mangione, Peter

Owner

10%

Mangione, Samuel

Owner

10%

O'keefe, Frances

Owner

10%

Key personnel

Dubey, ChelseaW-2 Managing EmployeeGrimmel, LouisOfficer / DirectorJuras, RosemaryOfficer / DirectorLicata, LindaOfficer / DirectorMangione, JohnOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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