Loretto Living Center at Loretto Motherhouse, INC
Strong Medicare quality ratings; families often praise immaculate housekeeping and cleanliness. Still worth an in-person visit.
based on 26 Google reviews
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What this means for your family
This facility is highly regarded for its cleanliness and the dedication of its staff, particularly in the context of the Sisters' infirmary. However, because most reviews focus on the campus as a retreat or historical site, families should schedule a private tour to specifically observe the nursing care environment and ask detailed questions about daily clinical operations.
Google Reviews
Google Reviews
26 reviews analyzed“Loretto Living Center at the Motherhouse is primarily recognized for its beautiful, well-maintained grounds and its historical significance as a retreat and heritage site. While some reviewers mention the infirmary and the care provided to the Sisters, the majority of feedback focuses on the campus's atmosphere, landscaping, and history rather than its function as a nursing home.”
Quality Themes
Tap a score for detailsStrengths
- Immaculate housekeeping and cleanliness
- Beautiful, peaceful, and well-maintained grounds
- Warm and welcoming staff
- Strong historical and cultural significance
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1Given the beautiful and expansive grounds here, what opportunities do residents have for outdoor activities or garden access on a daily basis?
- 2With your facility maintaining such high CMS ratings, how do you foster that warm, welcoming culture among your staff to ensure residents feel truly at home?
- 3I noticed how well-maintained the historic property is; how do you balance preserving the site's unique cultural significance while ensuring the living spaces remain modern and comfortable for residents?
- 4Since cleanliness is clearly a priority here, could you walk me through how your housekeeping team coordinates with nursing staff to maintain such high standards in individual rooms?
- 5In the event of a medical emergency, what is your specific protocol for coordinating care with local hospitals while keeping family members informed?
- 6What are some of the most popular community activities or social gatherings that help residents connect with one another in this smaller, 55-resident setting?
Personalized based on this facility's data
Key Review Excerpts
“Old place. Immaculate housekeeping. High ratio of loving caretakers to the infirmed.”
“Clean, staff was warm and welcoming, kind and professional. Beautiful grounds”
“Very attractive architecture and landscaping, nice staff and very good treatment of the Covid pandemic, no cases that I know of.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
8
measures
Residents with depression symptoms
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents who fell and were seriously hurt
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a mixed record with 6 deficiencies across 3 surveys, primarily involving fire safety systems and some care quality issues. The main recurring problem areas are fire safety construction and sprinkler systems, with isolated issues in medication management and nursing care standards. All deficiencies have been corrected by the facility, and no families have filed formal complaints that triggered federal investigations, suggesting most operational issues are being addressed.
Aug 7, 2025Routine2
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Aug 11, 2022Routine3
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
May 16, 2019Routine1
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Ownership & Operations
Who Operates This Facility
Loretto Living Center at Loretto Motherhouse, INC
nonprofit
Ownership & Management
Owners
Loretto Literary and Benevolent Institution
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit lorettocommunity.org
Medicare data downloads
Original nursing home datasets
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