Longwood Community Living Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 10 Google reviews
Watch Longwood Community Living Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Given the serious nature of the allegations found in some reviews, it is critical that you conduct an in-person tour and request the facility's most recent state inspection report. While some families report a compassionate environment, the conflicting accounts regarding staff conduct necessitate a thorough vetting process before making a decision.
Google Reviews
Google Reviews
10 reviews analyzed“Longwood Community Living Center receives highly polarized feedback, with some visitors praising the compassionate care while others report severe allegations of unprofessionalism and neglect. The facility lacks consistent, detailed feedback, making it difficult to verify the quality of daily operations or specific service standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and caring staff members
- General positive perception of resident care
Concerns
- Allegations of unprofessionalism and elder abuse (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1With the facility currently holding 10 state violations over the past year, what specific steps have been taken to address these findings and improve your compliance moving forward?
- 2I noticed the CMS staffing rating is a 3 out of 5; could you explain how you ensure consistent, high-quality care for all 64 residents during shift changes and weekends?
- 3We have heard wonderful things about the compassion of your staff, but we want to be thorough in our search; what is your facility's policy and training protocol regarding the prevention of resident mistreatment and ensuring a professional environment?
- 4Given the recent health inspection results, what is your current plan for quality improvement to ensure the facility reaches a higher standard of care?
- 5What does a typical social calendar look like for residents here, and how do you encourage engagement for those who might be more introverted?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and how quickly do you communicate with family members?
Personalized based on this facility's data
Key Review Excerpts
“Staff is very compassionate and caring for the residents.”
“The staff is extremely unprofessional behind closed doors. Elder abuse is rampant at this facility. They caused multiple injuries which ultimately led to the death of my grandmother.”
“Longwood is a nice nursing home they do a great job taking care of their residents”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
10
measures
3
measures
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports leading to deficiencies in resident safety and rights, signaling potential ongoing concerns. The facility shows recurring issues with resident rights protections, care planning, and daily living assistance across multiple surveys from 2023-2025. While all deficiencies have correction dates, the pattern of repeated problems in core care areas suggests families should carefully evaluate current conditions during their visit.
Dec 23, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 11, 2025Routine8
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Mar 19, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Aug 22, 2024Routine5
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Jul 6, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Longwood Community Living Center
for profit
Chain Affiliation
Community Eldercare Services
17 facilities nationwide
Chain avg rating: 1.8/5 · Rank 4 of 17
Ownership & Management
Owners
Community Living Centers, LLC
Owner · Organization
Wright, Douglas
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit longwoodclc.cesltc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives