Longmeadow Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 88 Google reviews
Watch Longmeadow Healthcare Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- High staff turnover (59%)
- High RN turnover (62%)
Bottom 25% in Texas · Critically understaffed (RN) · Worst in CREATIVE SOLUTIONS IN HEALTHCARE chain · $63,536 in fines
What this means for your family
This facility is an excellent choice for physical rehabilitation, as the therapy team is consistently praised for their skill and encouragement. However, families should be extremely vigilant regarding hygiene and medication management, as multiple reviewers have reported serious instances of neglect and lack of responsiveness from the nursing staff.
Google Reviews
Google Reviews
88 reviews analyzed“Families considering Longmeadow Healthcare Center will find a polarizing environment. While many residents and families praise the exceptional physical therapy team and the kindness of specific nursing staff, there are serious, recurring allegations regarding hygiene neglect, improper medication administration, and lack of communication in the memory care wing.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy and rehabilitation services
- Kind and professional nursing staff members
- Clean and well-maintained facility in certain wings
- Engaging monthly social activities and community events
Concerns
- Hygiene and neglect (unattended incontinence/lack of bathing) (mentioned by 5 reviewers)
- Poor communication regarding resident status or medical updates (mentioned by 4 reviewers)
- Inadequate response to call lights by CNAs (mentioned by 2 reviewers)
- Loss of personal belongings or medical equipment (mentioned by 2 reviewers)
- Unpleasant odors in hallways (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner uses highly repetitive, templated responses that follow a strict formula. While they personalize the messages with the reviewer's name, they rarely address the specific details of the complaints, instead relying on a standard script to redirect users to a customer care line.
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy and rehab services; could you tell us more about how that team works with new residents?
- 2How do the nursing staff and CNAs ensure that call lights are answered promptly and that residents are assisted with personal hygiene and bathing throughout the day?
- 3What is the process for keeping family members updated on a resident's medical status and any changes in their daily care?
- 4Could you describe the meal service and how you ensure the dining experience is both nutritious and enjoyable for everyone?
- 5What kind of monthly social activities or community events do you have planned to help residents stay engaged with one another?
- 6How does the facility manage medication administration and what steps are taken to ensure no medical equipment or personal belongings are misplaced?
Personalized based on this facility's data
Key Review Excerpts
“The staff and management are absolutely incredible—kind, attentive, and professional. I visit every day for lunch and dinner, so I’ve seen how they work and care for their patients. The food is phenomenal.”
“The nurses station was empty and I had go find someone on several occasions. When I would go there she had food all down her shirt and in the wheelchair. Every week we go, her clothes would be missing and her shoes.”
“I came to them with a broken hip and didn’t want to move because I was in so much pain. They were so patient and encouraging that I really started looking forward to therapy. So I am much stronger now!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
2
measures
7
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 26 complaint-triggered deficiencies, indicating families have repeatedly filed reports about care issues. The most recurring problems involve abuse prevention and protection policies, care planning, and medication management. While safety hazards like accident prevention appear as repeat violations in recent complaints, most deficiencies show provider correction dates, suggesting the facility addresses identified issues when cited by regulators.
May 6, 2025Routine11
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Apr 17, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Dec 27, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 28, 2024Routine1
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Mar 28, 2024Complaint11
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 19, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Dec 27, 2024
$17,616
Fine
Sep 14, 2023
$11,253
Fine
Jul 27, 2023
$21,726
Fine
May 24, 2023
$12,941
Ownership & Operations
Who Operates This Facility
Fannin County Hospital Authority
for profit
JUSTIN I ENTERPRISES, LLC
BRADLEE WATSON
Chain Affiliation
Creative Solutions in Healthcare
149 facilities nationwide
Chain avg rating: 2.7/5 · Rank 112 of 148 (Worst)
Ownership & Management
Owners
Fannin County Hospital Authority
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
88 reviews from families & visitors
Official Website
Visit longmeadowhealthcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Teresa's House
5.6 miAssisted Living · Argyle, TX
Teresa's House Argyle
5.6 miAssisted Living · Argyle, TX
Harvest of Roanoke
6.7 miAssisted Living · Roanoke, TX
261 Oak Hill LLC
8.1 miAssisted Living · Trophy Club, TX
Teresa's House
9.4 miAssisted Living · Argyle, TX
Teresa's House Argyle
9.4 miAssisted Living · Argyle, TX