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Nursing HomeMedicaid

Logan Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

Po Box 540, Logan, WV 2560166 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 45 Google reviews

5
4
3
2
1

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What this means for your family

Logan Center is highly regarded for its warm, attentive staff and effective communication, making it a strong candidate for many families. However, given the conflicting reports regarding room cleanliness, we strongly advise you to conduct an unannounced tour and specifically inspect the resident bathrooms to ensure they meet your standards.

Google Reviews

Google Reviews

45 reviews analyzed
Logan Center receives overwhelmingly positive feedback for its compassionate staff, clean environment, and effective communication with families. While most reviewers praise the facility's ability to treat residents like family, there are isolated but severe reports regarding hygiene standards and quality of care that prospective families should investigate during their tour.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean7.0Activities8.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Warm, attentive, and professional nursing staff
  • Clean and well-maintained facility
  • Strong communication with family members
  • Effective rehab therapy services

Concerns

  • Serious hygiene and sanitation issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02017(2)4.62019(15)5.02020(3)4.72023(16)5.02024(3)5.02025(5)5.02026(3)

Distribution

5
30
4
1
3
1
2
0
1
3
12 reviews posted between Nov 15, 2019Nov 16, 2019 · 11 were 5-star

How They Respond to Reviews

67%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed the facility has a 4.6-star rating on Google, and it's great to see you actively engaging with family feedback online; how do you use that input to shape the day-to-day experience for residents?
  • 2Given the current staffing ratings, what specific steps are you taking to ensure that every resident receives consistent, personalized attention throughout the day?
  • 3I’ve seen some positive feedback regarding your rehab therapy team; how do you coordinate those sessions with the nursing staff to ensure a resident's progress is tracked effectively?
  • 4Maintaining a clean environment is a top priority for our family; could you walk me through your current housekeeping protocols and how you ensure high sanitation standards are met in all resident areas?
  • 5With 15 recent state violations noted, what specific improvements or changes in policy have been implemented to address those concerns and prevent them from recurring?
  • 6What does a typical afternoon look like here in terms of social engagement or activities to keep residents active and connected with their peers?

Personalized based on this facility's data


Key Review Excerpts

The staff at the facility were warm welcoming, informative and very professional fro administrative staff to housekeeping and laundry. The meals are made homemade and you are given a menu of daily food you will be served for the day monthly.

Rehab patient · 2026★★★★★

There were no foul odors and no one yelling out for help. It was clean, residents were in the lounge engaging in activities as well as out in the hallways.

Long-term resident's family · 2023★★★★★

They kept in contact with me the whole time she was there to give updates, to answer questions, and anything else we needed.

Long-term resident's family · 2025★★★★★
Source: 45 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.58hrs
78%
Registered nurses for medical care
Total Nursing
3.21hrs
78%
All nurses + aides combined
Staff Turnover
43%
Lower is better (< 30% = good)
RN Turnover
30%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.3%
Better than Avg
Here
5.3%
US
14.4%
WV
15.6%
Logan
13.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
15.3%
WV
17.2%
Logan
14.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility28.9%
Worse than Avg
Here
28.9%
US
19.5%
WV
27.0%
Logan
25.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility8.3%
Mixed vs Avgs
Here
8.3%
US
12.1%
WV
7.2%
Logan
16.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility21.1%
Worse than Avg
Here
21.1%
US
15.4%
WV
14.0%
Logan
15.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.6%
Better than Avg
Here
15.6%
US
19.4%
WV
22.3%
Logan
18.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.6%
Better than Avg
Here
90.6%
US
81.8%
WV
78.4%
Logan
89.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.4%
Better than Avg
Here
90.4%
US
79.7%
WV
79.4%
Logan
85.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Worse than Avg
Here
2.0%
US
1.6%
WV
1.0%
Logan
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
2penalties
Above state avg (13.8)
9 complaint-triggered
$38,100 in fines

Families have filed complaints triggering 9 deficiencies, including serious concerns about abuse reporting and resident safety. Logan Center shows recurring problems with care planning, accident prevention, and infection control across multiple surveys from 2019-2025. While the facility corrects identified issues, the pattern of repeated deficiencies in core care areas and ongoing complaint-driven investigations suggests persistent quality concerns that families should carefully consider.

Jun 11, 2025Complaint
5
0805Severe

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0908ModerateCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 26, 2023Complaint
1
0697ModerateCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Aug 9, 2023Routine
16
0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0324ModerateCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363ModerateCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521ModerateCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712ModerateCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761ModerateCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0923ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0679ModerateCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0868ModerateCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0698MinorCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0770MinorCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0883MinorCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Apr 25, 2023Complaint
3
0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0726MinorCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Apr 6, 2022Routine
10
0578MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0693MinorCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756MinorCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0810MinorCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

0300MinorCorrected

Egress Deficiencies

Meet other general requirements that are deficient.

0918MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Sep 26, 2019Routine
12
0880SevereCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0321MinorCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351MinorCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712MinorCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0914MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Federal Penalties

Fine

Jun 11, 2025

$16,981

Fine

Aug 9, 2023

$21,119

Ownership & Operations

Who Operates This Facility

Owner / Operator

Logan Center

Organization Type

for profit

Chain Affiliation

Chain Name

Genesis Healthcare

Chain Size

193 facilities nationwide

Chain avg rating: 2.4/5 · Rank 67 of 188

Ownership & Management

Owners

Genesis Operations V LLC

Owner · Organization

100%

Genesis Healthcare LLC

Owner (parent company) · Organization

100%

Key personnel

Berg, MichaelOfficer / DirectorBridgeford, LauraOfficer / DirectorMendelson, AviOfficer / DirectorFrazier, DorothyManagerToothman, JamesManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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