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Nursing HomeMedicaid Top Rated

Lochearn Nursing Home, LLC

Strong Medicare quality ratings; families often praise phenomenal physical and occupational therapy department. Still worth an in-person visit.

4800 Seton Drive, Baltimore, MD 21215200 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 396 Google reviews

5
4
3
2
1
Lochearn Nursing Home, LLC Nursing Home in Baltimore, MD — Street View
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What this means for your family

This facility's therapy team is highly regarded, making it a potential option for short-term rehabilitation. However, families must be extremely vigilant regarding daily care; we strongly recommend unannounced visits to ensure your loved one is being kept clean and that call bells are being answered promptly.

Google Reviews

Google Reviews

396 reviews on Google
FutureCare Lochearn receives highly polarized feedback, with many families praising the therapy department and specific staff members for their dedication, while others report severe concerns regarding hygiene, neglect, and understaffing. While some visitors describe a clean and welcoming environment, a significant number of reviewers cite issues with residents being left in soiled clothing and a lack of responsiveness from nursing staff.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean4.0Activities8.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Phenomenal physical and occupational therapy department
  • Warm, attentive individual nursing staff members
  • Clean and well-maintained common areas
  • Engaged leadership and helpful reception team

Concerns

  • Inadequate hygiene and delayed response to soiled residents (mentioned by 11 reviewers)
  • Understaffing leading to neglect and slow response times (mentioned by 8 reviewers)
  • Poor communication and difficulty reaching staff/nurses (mentioned by 6 reviewers)
  • Lack of seating for visitors in patient rooms (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2343.72024(75)4.32025(109)3.72026(23)

Distribution · 207 analyzed

5
129
4
24
3
8
2
18
1
28

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your leadership team is very active in responding to feedback online; how do you use that family input to improve daily operations and communication?
  • 2Given the importance of timely assistance, what is your current process for ensuring residents receive help with hygiene and call-light requests promptly?
  • 3With your highly-regarded physical and occupational therapy department, how do you integrate those services into the daily routine for residents who need extra support?
  • 4Since staffing levels can fluctuate, what specific steps are you taking to ensure that every resident receives consistent, attentive care throughout the day and night?
  • 5We noticed some families have struggled to reach nursing staff directly; what is the best way for us to stay in the loop regarding our loved one's health and medication management?
  • 6How do you handle medical emergencies or urgent changes in a resident's condition, and how quickly would we be notified if something were to happen?

Personalized based on this facility's data


Key Review Excerpts

The therapy department is phenomenal and truly restores the function and quality of life for so many. The leadership team is engaged, on the units, available, and willing to assist with any concerns until satisfaction.

Long-term resident's family · 2024★★★★★

I had to walk to nurses station where 4 women sat doing nothing while I was ringing for the roommate was about to be on the floor. The hallways reek of pee and feces. These ppl DON'T care about anything but the money.

Spouse of resident · 2025☆☆☆☆

The nursing assistant was attentive and made conversation with the patient while she fed him. You can tell that she loves her profession. It's not a job for her. She cares deeply for those that she serves.

Visitor · 2024★★★★
Source: 396 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.48hrs
64%
Registered nurses for medical care
Total Nursing
3.95hrs
96%
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Near state avg (18.9)
7 complaint-triggered

Families filed complaint reports resulting in 7 deficiencies, primarily around care planning and resident rights. The facility shows recurring issues with care planning, medication management, and safety requirements across multiple surveys spanning 2018-2024. While all deficiencies were reportedly corrected, the pattern of repeated violations in core care areas suggests ongoing compliance challenges families should investigate during visits.

Jan 8, 2026Routine
12
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0500Potential for harm · PatternCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Oct 8, 2025Complaint
5
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jul 19, 2024Routine
8
0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0100Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet other general requirements.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Jul 19, 2024Complaint
2
0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 4, 2019Routine
17
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0916Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0924Potential for harm · IsolatedCorrected

Environmental Deficiencies

Put firmly secured handrails on each side of hallways.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0912Minimal · WidespreadCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lochearn Nursing Home, LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Future Care/lifebridge Health

Chain Size

18 facilities nationwide

Chain avg rating: 3.6/5 · Rank 2 of 17 (Best)

Ownership & Management

Owners

Michelle Way LLC

Owner · Organization

30%

Practice Dynamics, INC

Owner · Organization

10%

Lsjw Lochearn LLC

Owner · Organization

Jeffrey Mark Attman 2005 Trust

Owner (parent company) · Organization

18%

Lifebridge Investments, INC

Owner (parent company) · Organization

10%

Attman, Gary

Owner (parent company)

Key personnel

Attman, GaryOfficer / DirectorAttman, LeonardOfficer / DirectorFinglass, BrianOfficer / DirectorFuture Care Health and Management CorporationManagerFinglass, BrianManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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