Lineville Health and Rehabilitation, LLC
Strong Medicare quality ratings; families often praise effective short-term rehabilitation and therapy. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
While the facility receives high marks for short-term rehabilitation and therapy, the recent reports of neglect and aggressive financial communication are serious red flags. If you are considering this facility, we strongly recommend conducting unannounced visits and speaking directly with current residents' families to verify that basic care standards are being met consistently.
Google Reviews
Google Reviews
23 reviews on Google“Reviews for Lineville Health and Rehabilitation are highly polarized, with many families praising the facility for short-term rehabilitation and therapy services, while others report severe concerns regarding patient neglect and administrative conduct. While some families describe the staff as caring and the environment as clean, others have documented distressing incidents involving hygiene, communication failures, and inappropriate threats regarding residency status.”
Quality Themes
Tap a score for detailsStrengths
- Effective short-term rehabilitation and therapy
- Clean and well-maintained facility
- Friendly and compassionate nursing staff
Concerns
- Neglect of basic needs for blind or vulnerable residents (mentioned by 2 reviewers)
- Aggressive or unprofessional administrative communication regarding finances (mentioned by 2 reviewers)
- Failure to resolve reported family concerns (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see such a high CMS rating for health inspections; how does your team maintain such high standards of cleanliness and care every day?
- 2We noticed the facility is very responsive to feedback from the community; if our family has a concern about billing or care, what is the specific process for ensuring it is resolved quickly?
- 3How does the nursing staff ensure that residents with sensory impairments, such as vision loss, receive the extra attention and assistance they need with their daily routines?
- 4What does a typical day look like for residents here in terms of social activities and engagement with the community?
- 5In the event of a medical emergency during the night, what are the protocols for notifying the family and coordinating with outside doctors?
- 6Since the facility is known for excellent short-term rehab, how do you transition a resident from therapy back into long-term care to ensure their needs are met?
Personalized based on this facility's data
Key Review Excerpts
“My father recently was a resident there for a short term therapy stay. I cannot say enough nice things about the staff. They were so kind and compassionate. The food was amazing And the therapy staff was amazing.”
“I have never been so disappointed with a nursing home facility. I do not and would NEVER recommend this place. On several occasions I've expressed concerns and been reassured my concerns would be addressed and handled appropriately. Never happens!!!”
“My mom is blind they push her out in hall leave her for hours she was scared and couldn't find her room. No shower for over a week and every time I came in to see her she would be soaked and her food would be in room and she wouldn't know it because she is blind.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a mixed but improving record with 10 deficiencies across three surveys, all corrected by the provider. The most recurring issues involve building safety (emergency exits and electrical systems) and food service quality and safety. Problems appear scattered across different years rather than persistent, suggesting the facility addresses issues when identified, though families should inquire about current safety protocols and meal quality during visits.
Jul 22, 2021Routine3
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jun 13, 2019Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 3, 2018Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Ownership & Operations
Who Operates This Facility
Lineville Health and Rehabilitation, LLC
for profit
Chain Affiliation
Nhs Management
43 facilities nationwide
Chain avg rating: 2.8/5 · Rank 1 of 43 (Best)
Ownership & Management
Owners
Nhs Operations LLC
Owner · Organization
James Norman Estes Jr Tr
Owner (parent company) · Organization
Jennifer Lee Estes Tr 031093
Owner (parent company) · Organization
Estes, James
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit linevillehealthandrehab.com
Medicare data downloads
Original nursing home datasets
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