Lindsay Nursing & Rehab
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 15 Google reviews
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What this means for your family
While recent reviews suggest an improved environment, the facility has a history of serious complaints regarding staff conduct and basic care standards. If you are considering this facility, we strongly recommend requesting a tour to observe staff-resident interactions firsthand and asking for the most recent state inspection report to verify their current health and safety compliance.
Google Reviews
Google Reviews
15 reviews on Google“Lindsay Nursing & Rehab presents a deeply polarized experience for families, with severe allegations of neglect and abuse in older reviews contrasting with recent reports of a warm, attentive environment. While some families praise the facility for its caring staff and improved atmosphere, others have reported critical issues including poor medication management, unsanitary conditions, and unprofessional staff behavior.”
Quality Themes
Tap a score for detailsStrengths
- Warm and caring nursing staff
- Improved facility atmosphere
- Responsive to resident needs
- Clean and well-maintained environment
Concerns
- Unprofessional or abusive staff behavior (mentioned by 3 reviewers)
- Poor medication management and feeding assistance (mentioned by 2 reviewers)
- Unsanitary conditions and pest issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the current staffing levels, what specific protocols do you have in place to ensure residents receive timely assistance during meal times and medication administration?
- 2I noticed some mixed feedback regarding staff interactions; what kind of ongoing training or oversight do you provide to ensure all team members maintain a professional and supportive environment for residents?
- 3Given the recent reports regarding facility maintenance, could you walk me through your current housekeeping and pest control schedule to ensure a clean living space?
- 4How do you keep families informed and involved, particularly when there are changes in a resident's health status or care plan?
- 5What does a typical day look like for a resident here in terms of social engagement and activities to keep them active and connected?
- 6In the event of a medical emergency, what is your facility's protocol for notifying family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“Had some bad administration in the past, but this place is now a place full of laughter and smiles. Warmly welcoming each new resident until they leave.”
“This is a loving family feeling home to me now. all my needs are meet and everyone is very attentive I came her from a bad situation in Bethany. I feel safe here and enjoy my time!!!”
“Was never gave meds on time my family and I had to be there everyday and to ensure proper feeding if we were not there he didn't get fed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
10
measures
5
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing complaints that led to deficiencies in safety supervision, nursing staffing, and resident rights violations. The most recurring issues involve fire safety systems, emergency lighting and exits, and safety supervision to prevent accidents. While all deficiencies have correction dates, the persistent problems with safety supervision (appearing in multiple complaint investigations) and repeated fire safety violations across surveys suggest ongoing operational challenges that warrant careful evaluation during your visit.
Apr 16, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Apr 2, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 3, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 18, 2024Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Oct 10, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 7, 2024Complaint5
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ownership & Operations
Who Operates This Facility
Lindsay Nursing & Rehab
for profit
Chain Affiliation
Bradford Montgomery
11 facilities nationwide
Chain avg rating: 2.6/5 · Rank 2 of 11
Ownership & Management
Owners
Montgomery, Bradford
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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