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Nursing HomeMedicaid

Lindengrove Mukwonago

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

837 E Veterans Way, Mukwonago, WI 5314947 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 49 Google reviews

5
4
3
2
1
Lindengrove Mukwonago Nursing Home in Mukwonago, WI — Street View
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What this means for your family

LindenGrove Mukwonago offers an excellent environment for social engagement and rehabilitation, but families should be aware of reported inconsistencies in nursing responsiveness and administrative communication. When touring, specifically ask about the current nurse-to-patient ratio on weekends and request a clear point of contact for social work concerns to ensure your loved one's needs are addressed promptly.

Google Reviews

Google Reviews

49 reviews on Google
LindenGrove Mukwonago receives polarized feedback, with many families praising the facility's cleanliness, engaging activities, and compassionate staff, while others report serious concerns regarding patient safety and responsiveness. Several reviewers highlight excellent rehabilitation and memory care experiences, yet a recurring pattern of complaints points to slow call-button response times and communication gaps with social work staff.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean9.0Activities10.0MedsN/AMemory7.0Comms4.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Engaging activities and community events
  • Compassionate and professional nursing/CNA staff
  • Strong rehabilitation therapy team

Concerns

  • Slow response times to call buttons (mentioned by 2 reviewers)
  • Communication issues with social work/administration (mentioned by 3 reviewers)
  • Understaffing leading to safety incidents (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'18(1)'21(1)'23(1)'25(13)'26(12)

Distribution · 51 analyzed

5
41
4
0
3
1
2
1
1
8

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given your 5-star staffing rating, how do you ensure that call light response times remain consistent throughout all shifts?
  • 2I noticed that communication with administration is a priority for families; what is the best way for us to stay updated on our loved one's care plan and daily progress?
  • 3With 14 recent state violations, what specific steps has the leadership team taken to improve health inspection outcomes and overall facility safety?
  • 4I see that you are very active in responding to family feedback online; how do you incorporate that family input into your day-to-day operations?
  • 5What are some of the most popular community events or activities that residents here look forward to each week?
  • 6How does your rehabilitation team coordinate with the nursing staff to ensure a seamless transition for residents needing medical support after an emergency?

Personalized based on this facility's data


Key Review Excerpts

The facility is clean and well-kept. However, the most important aspect of rating a nursing home is how well the residents are treated and cared for. There are a few very caring CNA’s and nurses, but there is a much greater number of employees there who strip the dignity from the elderly on an on-going daily basis.

Family member · 2024★★☆☆☆

My 90 year old aunt has been here for rehab several times and is now moving into assisted living there. Very nice and clean facility and staff has always been helpful and willing to answer my many questions.

Niece of resident · 2022★★★★★

My mom is a new resident at Linden Ridge Assisted Living but has been in and out of Linden Grove rehab many times, as well as the skilled nursing unit more recently. I had no complaints with her care in either area.

Daughter of resident · 2026★★★★★
Source: 49 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.26hrs
OK
Registered nurses for medical care
Total Nursing
4.10hrs
OK
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
23%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

7

measures

Worse Than Avg

9

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility42.9%
Worse than Avg
Here
42.9%
US
95.5%
WI
95.0%
Waukesha
93.7%
🩹

Residents with pressure sores (bedsores)

↓ Lower is better
This Facility17.4%
Worse than Avg
Here
17.4%
US
4.9%
WI
5.3%
Waukesha
5.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility83.3%
Worse than Avg
Here
83.3%
US
93.4%
WI
95.6%
Waukesha
93.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
WI
5.2%
Waukesha
7.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.6%
Worse than Avg
Here
23.6%
US
15.3%
WI
19.9%
Waukesha
21.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.5%
Better than Avg
Here
12.5%
US
19.5%
WI
16.8%
Waukesha
12.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility54.2%
Worse than Avg
Here
54.2%
US
79.8%
WI
82.2%
Waukesha
77.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.2%
Better than Avg
Here
87.2%
US
81.8%
WI
86.6%
Waukesha
86.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
WI
1.3%
Waukesha
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
1penalties
Near state avg (9.8)
9 complaint-triggered

Multiple families have filed complaints triggering investigations, revealing concerning patterns in abuse/neglect reporting, care planning, and safety oversight that have persisted across recent surveys. The facility shows recurring deficiencies in resident care planning, safety/fire protection systems, and abuse prevention protocols, with some issues like inadequate reporting of suspected abuse appearing multiple times despite corrections. While all violations show correction dates, the repeated nature of core care and safety problems, combined with ongoing family complaints, suggests systemic challenges in maintaining consistent standards.

Dec 10, 2025Routine
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0628Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Dec 10, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 14, 2025Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Mar 20, 2025Complaint
3
0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Dec 2, 2024Complaint
1
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Jul 24, 2024Routine
13
0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0678Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0840Potential for harm · IsolatedCorrected

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

0020Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures including evacuation.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Federal Penalties

Payment Denial

Jul 24, 2024

15-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lindengrove Mukwonago

Organization Type

nonprofit

Ownership & Management

Owners

Marquardt Village INC

Owner (parent company) · Organization

100%

Key personnel

Fischer, ToddManaging Control - Governing BodyDettman, ScottOfficer / DirectorFischer, ToddOfficer / DirectorHeroux, StevenOfficer / DirectorKohlhoff, KevinOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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