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Nursing HomeMedicaid Top Rated

Linden Center for Nursing and Rehabilitation

Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.

2237 Linden Boulevard, East New York · Brooklyn, NY 11207280 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 177 Google reviews

5
4
3
2
1
Linden Center for Nursing and Rehabilitation Nursing Home in Brooklyn, NY — Street View
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What this means for your family

Linden Center has a strong reputation for physical therapy and rehab outcomes, making it a potential choice for short-term recovery. However, families must be extremely cautious regarding long-term care; multiple reviewers report significant issues with nursing responsiveness, hygiene, and theft. If you choose this facility, we strongly advise daily in-person visits to monitor your loved one's care and ensure their needs are being met.

Google Reviews

Google Reviews

177 reviews on Google
Linden Center for Nursing and Rehabilitation receives highly polarized feedback, with many families praising the physical therapy department and facility cleanliness while others report severe neglect. Critical concerns frequently involve unresponsive nursing staff, poor communication, theft of personal belongings, and unsanitary conditions including reports of pests. Families considering this facility should be aware of the stark contrast between the positive experiences of rehab patients and the distressing accounts of long-term care residents.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean5.0Activities1.0Meds2.0Memory2.0Comms2.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Clean, modern-looking facility
  • Professional and welcoming reception staff
  • Strict COVID-19 safety protocols

Concerns

  • Unresponsive nursing staff and slow call-bell response times (mentioned by 14 reviewers)
  • Poor communication and difficulty reaching staff by phone (mentioned by 9 reviewers)
  • Theft or loss of personal belongings and clothing (mentioned by 6 reviewers)
  • Presence of pests (roaches/mice) in rooms (mentioned by 5 reviewers)
  • Inadequate hygiene and failure to change diapers/bedding (mentioned by 8 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'16(2)'18(2)'20(3)'22(11)'24(28)'26(11)

Distribution · 137 analyzed

5
71
4
16
3
9
2
4
1
37

How They Respond to Reviews

47%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily communication and responsiveness?
  • 2Given the size of the facility, what is your current process for ensuring call bells are answered promptly, especially during shift changes?
  • 3Could you walk me through your specific protocols for monitoring resident rooms to ensure they remain clean and pest-free?
  • 4I see that physical and occupational therapy are strong points here; how do you integrate those services into a resident's daily routine?
  • 5What measures do you have in place to help residents keep track of their personal belongings and clothing during laundry and housekeeping services?
  • 6Since hygiene and timely assistance are top priorities for our family, how do you track and audit the consistency of care provided to each resident throughout the day?

Personalized based on this facility's data


Key Review Excerpts

The nurses and aides treated her with genuine compassion and respect, making sure she was comfortable and well-informed every step of the way. Her physical therapy team was outstanding—knowledgeable, patient, and deeply committed to helping her regain mobility.

Rehab patient's family member · 2025★★★★★

The receiving therapist( Director of Social Work) Elisha Brown, later informed me that she had either lost or threw out the information I had given her. And that in conclusion it was never shared with the medical staff.

Psychiatric hospital staff · 2025☆☆☆☆

My grandmother was here for 5 months after a stroke and caught a pneumonia and had additional strokes in their care. Nursing medication schedule is completely erratic and they claim to not be aware of patients day to day care.

Long-term resident's family member · 2024☆☆☆☆
Source: 177 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.70hrs
93%
Registered nurses for medical care
Total Nursing
3.96hrs
97%
All nurses + aides combined
Staff Turnover
24%
Lower is better (< 30% = good)
RN Turnover
22%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.1%
Better than Avg
Here
4.1%
US
12.1%
NY
18.9%
Kings
28.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.9%
Worse than Avg
Here
26.9%
US
19.4%
NY
20.2%
Kings
16.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.6%
Better than Avg
Here
5.6%
US
15.3%
NY
13.8%
Kings
13.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility87.2%
Worse than Avg
Here
87.2%
US
95.5%
NY
95.3%
Kings
93.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.3%
Mixed vs Avgs
Here
11.3%
US
19.5%
NY
13.3%
Kings
7.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
15.5%
NY
13.8%
Kings
8.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility58.2%
Worse than Avg
Here
58.2%
US
79.8%
NY
78.8%
Kings
76.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility63.7%
Worse than Avg
Here
63.7%
US
81.8%
NY
77.0%
Kings
75.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.2%
Better than Avg
Here
0.2%
US
1.6%
NY
1.2%
Kings
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Near state avg (7.6)
3 complaint-triggered

This facility has significant recurring issues with fire safety systems and resident care planning that families filed complaints about in 2023. The most frequent problems involve fire safety infrastructure (smoke barriers, sprinkler systems, emergency exits), medication management, and care planning. While all deficiencies show correction dates, the pattern of repeated fire safety violations across multiple surveys and complaint-triggered issues regarding abuse reporting and family notification in 2023 raise concerns about consistent compliance and resident safety protocols.

Jun 8, 2023Routine
11
0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0925Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Jun 8, 2023Complaint
3
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Dec 16, 2020Routine
3
0281Potential for harm · PatternCorrected

Egress Deficiencies

Install proper backup exit lighting.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Jan 10, 2019Routine
11
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0688Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0915Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0351Minimal · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Linden Center for Nursing and Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Allure Group

Chain Size

6 facilities nationwide

Chain avg rating: 4.0/5 · Rank 2 of 6 (Best)

Ownership & Management

Owners

Basch, Jack

Owner

30%

Landau, Joel

Owner

40%

Rubin, Marvin

Owner

15%

Rubin, Solomon

Owner

15%

Key personnel

Rubin, SolomonManaging Control - Governing BodyAlliance Health Property LLCManagerAllure Care Management LLCManagerAlpha Rehabilitation Services LLCManagerGarces, NelissaManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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