Lincoln Square Post Acute Care
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 116 Google reviews

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What this means for your family
This facility is an excellent choice for patients needing intensive physical therapy and rehabilitation, as the therapy team is frequently cited as a major strength. However, families must be vigilant regarding medication schedules and nursing responsiveness, as several reviewers have reported critical delays in care and medication administration.
Google Reviews
Google Reviews
116 reviews on Google“Lincoln Square Post Acute Care is widely praised for its highly attentive, professional, and compassionate rehabilitation and nursing staff, particularly in physical therapy. While many families report excellent communication and a clean environment, there are serious, critical allegations regarding medical neglect, delayed medication, and poor responsiveness to emergency requests in certain instances.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional rehabilitation staff
- Clean and well-maintained facility
- Effective physical therapy programs
- Attentive and friendly nursing/CNA staff
Concerns
- Serious allegations of medical neglect and delayed emergency response (mentioned by 2 reviewers)
- Inconsistent medication administration timing (mentioned by 2 reviewers)
- Issues with unpleasant odors in certain rooms (mentioned by 2 reviewers)
- Lack of variety in food/dining options (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 120 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the rehabilitation and physical therapy teams here; how do you tailor those programs to a resident's specific recovery goals?
- 2What specific protocols do you have in place to ensure medications are administered accurately and strictly on schedule?
- 3In the event of a medical emergency during the night, what is the immediate process for getting a doctor or emergency services involved?
- 4How does the facility manage cleanliness and air quality in the resident rooms to ensure a fresh and comfortable environment?
- 5Could you tell us more about the dining experience, specifically regarding how much variety there is in the daily menus?
- 6What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The staff is efficient without being cold. They keep the family informed about everything. Everyone is personable, friendly, helpful, and genuinely care about people.”
“The staff and Physical Therapy Specialists did everything possible to make my stay as comfortable as possible and get me back in shape.”
“My father is currently here at Lincoln Square for rehabilitation. I can honestly say after having had bad experiences at two other skilled nursing & rehabilitation facilities that this place is above the others.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows persistent problems across multiple areas, with 62 deficiencies over five surveys and three complaint-triggered issues where families reported concerns. The most recurring problems involve medication management, resident assessments and care planning, and infection control, appearing repeatedly in 2022, 2023, and 2024 surveys. While all deficiencies show correction dates, the pattern of recurring issues in critical care areas suggests ongoing operational challenges that families should investigate thoroughly before choosing this facility.
Feb 5, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 27, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 18, 2024Routine17
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Dec 18, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Oct 18, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Dec 1, 2023Routine18
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Lincoln Square Post Acute Care
for profit
Chain Affiliation
Nahs
12 facilities nationwide
Chain avg rating: 4.0/5 · Rank 6 of 12
Ownership & Management
Owners
Nahs North INC
Owner · Organization
Nahs Holding INC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
116 reviews from families & visitors
Official Website
Visit lincolnsquarerehab.com
Medicare data downloads
Original nursing home datasets
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