Lincoln Community Care Center
Strong Medicare quality ratings; families often praise compassionate and dedicated nursing staff. Still worth an in-person visit.
based on 65 Google reviews
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What this means for your family
While some families report compassionate end-of-life care and engaging activities, there are recurring, serious reports of administrative failures and medication safety issues. We strongly advise you to conduct an unannounced visit and specifically ask to speak with the nursing director regarding their medication administration protocols and current staffing ratios.
Google Reviews
Google Reviews
65 reviews on Google“Lincoln Community Care Center receives highly polarized feedback, with some families praising the compassionate nursing staff and engaging atmosphere, while others report severe concerns regarding administrative leadership and quality of care. Recent negative reviews highlight serious allegations of medication errors, poor facility hygiene, and a lack of responsiveness from management. Families considering this facility should be aware of the significant divide between those who report a loving environment and those who describe a neglectful one.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Engaging activities and music programs
- Warm and welcoming atmosphere
- Clean and well-maintained interior
Concerns
- Poor administrative leadership and communication (mentioned by 6 reviewers)
- Inadequate staffing levels (mentioned by 2 reviewers)
- Serious quality of care and safety issues (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the facility has a strong reputation for music and activities; could you walk me through a typical week of programming for residents?
- 2Since communication is so vital for families, what is the standard process for keeping us updated on our loved one's daily status and any changes in their care?
- 3With the recent focus on medication management in the industry, what specific protocols and double-check systems do you have in place to ensure accuracy for residents?
- 4I appreciate that the facility responds to online feedback; how do you incorporate that family input into your administrative and operational improvements?
- 5Given the CMS health inspection ratings, what specific quality assurance steps are currently being prioritized to improve those metrics?
- 6How does your nursing team coordinate with outside physicians to ensure that medical emergencies or urgent health changes are handled promptly?
Personalized based on this facility's data
Key Review Excerpts
“Every employee cared about our family like they were actually our family. My father was here for two days before he passed. They not only took care of my father with respect and dignity they took care of us as well.”
“They gave my Mother medications that were specifically on her DO NOT give list. The floors were filthy. It was clear there was blood stains/smears and medical equipment on the floor from the previous tenant.”
“He really likes it there,loves the food and always tells us how great the entire staff treats and takes care of his every need..”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
A family filed a complaint that led to findings of infection control problems in 2023, raising concerns about responsiveness to issues. The facility shows persistent deficiencies across multiple surveys, particularly with fire safety systems, care planning, and resident financial protections. While all violations have reported correction dates, the recurring nature of fire safety and care planning problems across different survey periods suggests ongoing operational challenges that families should investigate during visits.
Jan 15, 2026Routine7
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Jun 20, 2024Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Oct 3, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 29, 2023Routine18
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Federal Penalties
Fine
Oct 3, 2023
$13,667
Ownership & Operations
Who Operates This Facility
Lincoln Community Care Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit lincolnnursinghome.org
Medicare data downloads
Original nursing home datasets
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