Life Care Center of Red Bank
Below-average Medicare ratings β review the inspection history and ask the administrator about recent corrections before visiting.
based on 132 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- Above-median deficiencies (9 vs median 5.0)
- High staff turnover (53%)
Above average in TN Β· Below recommended RN staffing Β· $8,512 in fines
What this means for your family
This facility is highly regarded for its rehabilitation therapy and clean environment, making it a strong contender for short-term recovery. However, because multiple reviewers have raised serious concerns about nursing responsiveness and medication oversight, we strongly recommend visiting during off-hours and asking specifically about nurse-to-patient ratios on weekends.
Google Reviews
Google Reviews
132 reviews on GoogleβLife Care Center of Red Bank receives a high volume of positive feedback, particularly regarding its rehabilitation services, friendly staff, and clean environment. While many families express deep gratitude for the compassionate care their loved ones receive, a minority of reviewers have raised serious concerns regarding neglect, poor communication, and slow response times to call lights. Prospective families should weigh the strong therapy programs and dedicated long-term staff against the reported inconsistencies in nursing attention.β
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong communication from admissions and administrative staff
Concerns
- Slow response times to call lights and requests for assistance (mentioned by 3 reviewers)
- Inconsistent nursing care and neglect of basic hygiene (mentioned by 4 reviewers)
- Poor communication regarding medical status or administrative processes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution Β· 133 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily operations and care standards?
- 2Given the current staffing levels, what is your facility's protocol for ensuring call lights are answered promptly and residents' basic hygiene needs are met consistently?
- 3Could you walk me through your process for medication management and how you ensure accuracy and timeliness for residents?
- 4Since your physical and occupational therapy programs are highly regarded, how do you integrate those services into a resident's daily schedule?
- 5What steps are being taken to address the recent health inspection findings to ensure the highest level of safety for your residents?
- 6How do you keep families informed about changes in a loved one's medical status or care plan to ensure we are always in the loop?
Personalized based on this facility's data
Key Review Excerpts
βThe nurses, PT, & techs were all terrific! They were prompt when needed and always very kind. I recommend this facility to anyone who is needing nursing and/or physical therapy.β
βMy 96 year old father has been at Life Care of Red Bank for ten weeks as he has recovered from a fall. I have been so very grateful for the thoughtful attention and care he has received from everyone on staff.β
βThe nursing staff is Horrible, cruel, and does not care for their parents, this place needs investigation. I am π― percent positive they steal the patients meds and make them suffer.β
Staffing
Staffing Hours
per resident/day Β· Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages Β· 17 measures
7
measures
9
measures
1
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback Β· Medicare 2026
Families have filed complaints resulting in deficiencies related to care planning, accident prevention, and facility administration, though these issues have been corrected. The facility shows recurring problems with resident assessment and care planning, safety hazards, and food service across multiple surveys from 2019 to 2024. All identified deficiencies have correction dates, suggesting the facility addresses issues when cited, but the pattern of repeat violations in key care areas warrants careful consideration during your visit.
Jul 17, 2024Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Feb 29, 2024Complaint4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 20, 2021Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Jul 31, 2019Routine5
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Federal Penalties
Fine
Feb 29, 2024
$8,512
Ownership & Operations
Who Operates This Facility
Life Care Center of Red Bank
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 Β· Rank 101 of 194
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
132 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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