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Nursing HomeMedicaid

Life Care Center of Haltom

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2936 Markum Dr, Haltom City, TX 76117127 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 463 Google reviews

5
4
3
2
1
Life Care Center of Haltom Nursing Home in Haltom City, TX — Street View
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What this means for your family

This facility is an excellent choice for rehabilitation due to its highly-rated therapy teams and exceptional cleanliness. However, if your loved one requires frequent assistance with mobility or hygiene, you must verify the staffing levels for night and weekend shifts, as several families have reported dangerous delays in response times.

Google Reviews

Google Reviews

463 reviews on Google
Families generally praise the facility for its exceptionally clean environment and the compassionate, professional nature of the nursing and therapy teams. However, significant concerns exist regarding severe understaffing, particularly during night and weekend shifts, which has led to delayed responses to call buttons and hygiene issues. While the rehab services are highly regarded, the administrative and front-office communication can be inconsistent and difficult to navigate.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean9.0Activities5.0Meds3.0MemoryN/AComms4.0ValueN/A

Strengths

  • Compassionate and professional nursing staff
  • Exceptionally clean and well-maintained facility
  • High-quality rehabilitation and physical therapy
  • Welcoming and friendly front-desk personnel

Concerns

  • Understaffing during nights and weekends leading to slow response times (mentioned by 4 reviewers)
  • Inconsistent hygiene and patient care (e.g., delayed showers or bed baths) (mentioned by 3 reviewers)
  • Poor communication from administrative and office personnel (mentioned by 3 reviewers)
  • Issues with medication management and tracking (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02024(1)4.62025(158)4.12026(53)

Distribution · 212 analyzed

5
163
4
26
3
6
2
1
1
16

How They Respond to Reviews

97%response rate
Generic

The owner relies heavily on repetitive, templated phrases for both positive and negative reviews. While they do attempt to escalate serious 1-star complaints to the Executive Director, the vast majority of responses are copy-pasted scripts.

Questions for Your Tour

  • 1It is wonderful to see how clean and well-maintained the facility is; how do you ensure this level of cleanliness is maintained throughout the night and on weekends?
  • 2We noticed how much the staff is praised for being compassionate; how do you ensure that same level of attentive care is consistent during shift changes?
  • 3Could you walk us through your process for medication management and how you ensure there are no tracking errors?
  • 4How does the nursing team communicate important medical updates or changes in condition to family members to ensure we are always in the loop?
  • 5What is your protocol for handling medical emergencies or urgent care needs during the late-night or weekend hours?
  • 6What kind of daily activities or social events do you have planned to keep residents engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The staff at Life Care Center of Haltom City is alert, friendly and quick to help. I appreciate the care and kindness that they show my mom. The facility is kept clean and safe.

Rehab patient's family · 2025☆☆☆☆

The only good thing I can say so far is that the facility is clean and does not smell. They are under staffed especially at night and on weekend. It’s bad when your loved one has to call you at home to get you to call the facility because they are not responding to the call button to help them to the bathroom or give them their meds.

Long-term resident's family · 2026☆☆☆☆

My mother receives good care at Life Care. The staff is very kind and supportive and they work very hard. I do feel just like everywhere that they could use more staff.

Long-term resident's family · 2026★★★★★
Source: 463 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.75hrs
100%
Registered nurses for medical care
Total Nursing
3.75hrs
92%
All nurses + aides combined
Staff Turnover
59%
Lower is better (< 30% = good)
RN Turnover
73%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

7

measures

Mixed Results

1

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.3%
Worse than Avg
Here
28.3%
US
19.4%
TX
14.2%
Tarrant
14.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
TX
2.5%
Tarrant
2.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.8%
Better than Avg
Here
4.8%
US
15.4%
TX
9.4%
Tarrant
8.7%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.3%
Worse than Avg
Here
20.3%
US
14.4%
TX
16.1%
Tarrant
13.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Tarrant
97.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
TX
98.0%
Tarrant
98.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.1%
Better than Avg
Here
95.1%
US
79.7%
TX
88.0%
Tarrant
89.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.4%
Better than Avg
Here
96.4%
US
81.8%
TX
89.2%
Tarrant
91.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
TX
1.5%
Tarrant
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
Above state avg (9.1)
24 complaint-triggered

Families have filed 21 complaints against this facility, triggering half of all deficiencies found across 10 inspections. The most recurring problems involve infection control, medication management, and preventing abuse and neglect. Recent issues from January 2026 include fire safety violations and medication service failures that have correction plans but aren't yet resolved. The pattern of repeated violations in critical care areas warrants careful consideration before placement.

Mar 5, 2026Complaint
3
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jan 15, 2026Routine
12
0009Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0343Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Aug 7, 2025Complaint
5
0600Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

May 6, 2025Complaint
2
0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Mar 12, 2025Complaint
4
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Oct 10, 2024Routine
4
0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Haltom Operations, LLC

Organization Type

for profit

Management Company

LIFE CARE CENTERS OF AMERICA, INC

Administrator

JOSEPH F MCCOY

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.0/5 · Rank 1 of 7 (Best)

Ownership & Management

Owners

Developers Investment Company II, INC

Owner · Organization

Preston, Forrest

Owner

Preston, Forrest

Owner (parent company)

Key personnel

Berck, JosephManaging Control - Governing BodyButner, NancyManaging Control - Governing BodyWyatt, JulieManaging Control - Governing BodyCross, CindyOfficer / DirectorHenry, TerryOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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